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Health Educator

St. Johns Well Child

Health Educator

Los Angeles, CA
Full Time
Paid
  • Responsibilities

    Job Description

    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    Under general supervision, interviews, evaluates, provides education, guidance and isolation/quarantine parameters based on Centers for Disease Control and Prevention (CDC) as well as St. John’s Well Child & Family Center recommendations.

    • Contacts COVID-19 positive patients to establish the case history and contact list.
    • Communicates with contacts in a professional and empathetic manner.
    • Records in log and/or ECW
    • Establishes the description and timeline of onset of symptoms and interviews patient to determine all possibly exposed individuals.
    • Obtains contact information for each of those individuals and follows the script to inform contacts about the importance of quarantine and/or testing
    • Explains information and recommendations regarding isolation and quarantine parameters, services available to patient, and monitors patient for ongoing needs such as a COVID test and access to a medical appointment at SJWCFC
    • Helps patient develop an appropriate plan which may include a test, medical appointment, and/or referral to another agency or professional.
    • Maintains detailed records of patients and assemble these into periodic reports.
    • Data entry and familiarity with computer software programs 
    • Provides information and assistance regarding health insurance and benefits
    • Coordinates and facilitates the enrollment of patients to local, state and county programs.

     

     

    EDUCATION & EXPERIENCE

    • High School Diploma or GED
    • Experience in case management

     

    KNOWLEDGE, SKILLS AND ABILITIES

    • Knowledge of reporting.  
    • Ability to establish and maintain effective working relationships with associates, physicians, individuals, and the public. 
    • Ability to exhibit a professional, positive attitude and work ethic
    • Excellent interpersonal skills required and ability to interact professionally with culturally diverse individuals during a time of crisis and distress
    • Ability to show empathy to distressed individuals
    • High school diploma, or equivalent required
    • Excellent organizational and communication skills
    • Ability to speak, read, and write English
    • Second or multiple languages a plus
    • Critical thinking and sound judgment required
    • Ability to handle confidential information with discretion and professionalism
    • Proficiency with computers