Job Description

Job Summary

The Fortifi LA Program Manager, under the supervision of the Division Director manages the Fortifi program team ensuring the delivery of quality technical vocational training as well as adhering to the mission of St. Joseph Center._ _

The Fortifi LA Program Manager is passionate about empowering people and wishes to contribute in a meaningful way with vocational or technological experience.  The PM supports a dynamic, multi-faceted and team dedicated to changing the trajectories of low income, underemployed, re-entry and underserved adults through tech skills and job placement in the technology sector.

Fortifi LA’s mission is to use a technical skillset to transform the income potential and the lives of low income and underserved adults, especially those impacted by economic hardship and are justice experienced. Fortifi LA works with adults with justice experience, and those impacted by homelessness and chronic low income. Fortifi LA is an innovative program that teaches the technical and professional skills necessary to attain entry level technology related jobs.

ESSENTIAL DUTIES & RESPONSIBILITIES

Under the supervision of the Division Director, the Fortifi LA Program Manager coordinates all aspects of the Fortifi LA Program including supervision of the instructors & program staff, and is responsible for student recruitment, supporting where possible with curriculum evaluation & development, job search strategy instruction, employment coordination, job and hiring coordination and placement, community outreach, documentation and reporting.  

To implement these objectives, the Program Manager will:

•  Assist the Division Director in evaluating and selecting appropriate students for the training.  Provide students with orientation to program expectations, and coordinate interviews and selection process. Oversee student recruitment, outreach efforts and strategies, including partnering with outside recourse to identify eligible candidates.
• Provide class time support to instructors and staff, as well as providing support to students. Supervise case manager with preemptive case management for all students. Provide support to case manager with linking and leveraging resources within and external to the agency.
• Support and assist Instructors with teaching job search skills; provide job search assistance to students; assist in development of student resumes and job search assets. 
• Coordinate and implement professional skill development and other skill building curriculum.
• Coordinate students and graduate job opportunities, internships and employment opportunities. Record successes and track progress.
• Maintain current program records, student case files and outcome data.  Provide reports to director, funders and Center administration. Track graduate success and record data on outcomes and successes. Maintain a current database of graduate placements and job opportunities.
• Networking with local job developers and attending job fairs.
• Develop along with Fortifi LA staff objectives, lesson plans and course materials for job search strategy curriculum. Develop and maintain program and curriculum documentation.
• Coordinate class schedule and calendar, coordinate field trips, guest speakers, and networking events. Maintain program calendar of all program activities, including guest speakers, field trips off site, and internal and external events.
• Coordinate updates and revisions to the program website, and online social media assets, especially LinkedIn.
• Conduct and oversee weekly career workshops for students, as well as sessions for graduations.
• Support graduate employment retention, through workshops and maintain regular contact with graduates as they navigate their new roles, and for the first year of their employment.
• Conduct student and graduate surveys to track their progress and performance, and to obtain feedback on program content efficacy, and student/graduate interactions with program.

Other duties and responsibilities may be assigned. The duties and responsibilities listed are designed to provide typical examples of the work performed; not all duties and responsibilities assigned are included here, nor is it expected that all similar positions will be assigned every duty and responsibility.

Qualifications

KNOWLEDGE, SKILLS & ABILITIES:

• Professional Technology field experience preferred.
• Must have experience in program and/or project management.
• Management experience in an academic environment is a plus.
• Must have excellent organizational, communication, and interpersonal skills, be proficient with Microsoft Office (Word, Excel), Google Suite, Drive, Docs, Sheets.
• Familiarity with project management software.
• Flexible, able to prioritize & work well under pressure. Self-management of schedule.
• Must be professional and capable of maintaining relationships with companies and organizations for networking & student employment opportunities
• ·Able to work autonomously but must also enjoy working collaboratively with others.
• · Ability to communicate effectively with instructors, external agencies, and management staff.
•  Attentive to detail, capable of meeting deadlines and maintaining complete and accurate reports, calendars, and appointment schedules. Independent work ethic.
• Experience with preparing and maintaining budget reports.
• Position may occasionally require a flextime schedule to cover evening or weekend events.
• Ability and sensitivity to work with very low income, vulnerable and at risk individuals.
• Problem solving, resourceful mentality absolutely essential.

EXPERIENCE:

• Minimum two to three years of web development or IT experience, preferably in a digital or engineering department.
• Must have proven competencies with HTML5, CSS3, JavaScript, jQuery & GitHub Content Management Systems [WordPress], UX Design, UI, IA [Sketch & ability to construct wireframes] Agile/SCRUM Project Management Methodology, QA, Windows, Unix & MacOS

EDUCATION:

• Degree from accredited college or university OR professional Web Development or IT experience.

DIRECT REPORTS:

• Fortifi LA Instructors & Staff & Case Manager.

CERTIFICATES, LICENSES AND REGISTRATIONS:

• Valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
• Valid automobile liability insurance.

TRAVEL REQUIREMENTS:

• Occasional regional travel. Travel between SJC sites. Travel to companies, partners and events.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is usually moderate.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding and making and receiving telephone calls. The employee may be required on occasion to lift and or carry up to 20 lbs.

Additional Information

Status: Full-Time/Exempt 

Salary: DOE

Employment with St. Joseph Center is contingent on completion of satisfactory background check.

For consideration, please submit cover letter and resume. St. Joseph Center is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, national origin, disability,  status as a protected veteran and any other protection under federal  and state law.

All applicants for employment are invited to voluntarily self-identify their gender, race, ethnicity, and veteran status, by completing the EEO Information. Providing your EEO Information is voluntary and refusal to self-identify will not subject applicants to any adverse treatment. Similarly, applicants who do self-identify will not be subject to any adverse treatment based on the information they provide.

St. Joseph center invites you to review the current "EEO is The Law" poster as part of the application process. A link to the current poster is located here.

 https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf