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Case Manager II - Housing (Santa Monica Retention)

St. Joseph Center

Case Manager II - Housing (Santa Monica Retention)

Los Angeles, CA
Full Time
Paid
  • Responsibilities

    Job Description

    The Case Manager for Santa Monica Retention serves as a team member with several social service professional and paraprofessional staff ensuring the delivery of quality care for contracted agencies as well as adhering to the mission of St. Joseph Center.

    ESSENTIAL DUTIES & RESPONSIBILITIES

    KEY AREAS OF RESPONSIBILITY:

    • Provide ongoing case management services to individuals and families to assist them  with retaining housing and be good tenants and neighbors • Provide appropriate referrals and linkages to programs and services to assist with  increasing self-sufficiency. • Develop close working relationships with outreach workers, case managers, police and  paramedics, the Santa Monica and Culver City Housing Authority, and collaborative  agencies and programs

    ESSENTIAL DUTIES:

    • In collaboration with Program Manager, train new staff on the operational procedures of  programming for department and field work. • Assist Program Manager to ensure completion of all necessary reports and  documentation in a timely manner. • Assist Program Manager on monthly follow-ups on existing clients and on all new  referrals and case notes with staff. • Assist Program Manager with conducting and implementing quarterly chart reviews and  mental health assessments review with staff. • In absence of Program Manager, Case Manager will participate in case conferencing  meetings, clinical consultation meetings, and other community meetings. • In absence of Program Manager, Case Manager will facilitate team meetings, prepare  agenda for team meetings, and document weekly meeting minutes. • Case Manager will assist in supporting staff as they navigate the housing process,  including, but not limited to, housing location, landlord advocacy, rental application  process, credit repair support, move-in support, and budgeting. • Conduct initial mental health/substance abuse screenings and housing needs  assessments. • Develop and implement individualized care plan to assist with coordinating referrals and  services to address housing services, mental health/substance abuse issues, relapse  prevention, medication management and any other risk factors that could impede  permanent housing. • Provide ongoing assessment of client progress in attaining goal plans. • Keep highly organized files for each client and enter data and progress notes into the  appropriate electronic database. • Utilize appropriate evidence based, best practice models and methods including  Motivational Interviewing, Harm Reduction, Housing First, Trauma Informed Care, and  integrated treatment. • Provide ongoing case management services that will ensure successful permanent  housing, decrease social isolation, and prevent relapse risks; advocacy to deter  evictions; and linkage and brokerage to any needed services such as medical/dental,  mental health, substance abuse, life skills training, self-help, money management,  meaningful community activities, volunteer services, job placement, etc. • Ensure a smooth transition into permanent housing by assisting clients with benefits and  housing application processes and life skills such as budgeting, cooking, accessing  community resources, and other skills as needed. • Provide crisis management, case management, and other related substance  abuse/mental health services to clients on the streets, in service venues, in housing  placements, or other locations as appropriate. • Respond to urgent requests for assistance from clients or landlords as needed. • Participate in case conferencing meetings and other community meetings.

    Other duties and responsibilities may be assigned. The duties and responsibilities listed are designed to provide typical examples of the work performed; not all duties and responsibilities assigned are included here, nor is it expected that all similar positions will be assigned every duty and responsibility

  • Qualifications

    Qualifications

    KNOWLEDGE, SKILLS & ABILITIES:

    • Must be highly motivated and a self-starter. • Must have the ability to communicate with and relate to a diverse group of people  including clients, community, and other staff. • Must have excellent administrative and organizational skills • Demonstrated knowledge of substance abuse programs, homeless programs, mental  health services, case management principles and intervention techniques specific to  hard-to-reach, difficult to serve populations • A bilingual background is a plus. • The position requires an ability to work flexible hours including some early mornings and  evenings

    EXPERIENCE: • One year experience providing services to persons with severe and persistent mental  illness and/or co-occurring disorders. • Demonstrate experience in interviewing clients, making appropriate referrals, and  performing crisis intervention.

    EDUCATION: • Bachelor’s degree from an accredited college or university in social work, human  services or a related field or 2 years of relevant case management experience.

    DIRECT REPORTS: • This position has no direct supervisory responsibilities

    COMPUTER SKILLS: • Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook) and widely supported  internet browsers • Ability to use electronic health records and other various electronic databases.

    CERTIFICATES, LICENSES AND REGISTRATIONS: • Valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions • Valid automobile liability insurance

    TRAVEL REQUIREMENTS: • Travel to meet with clients as needed. • Travel to meetings at multiple St. Joseph Center sites and at community partner locations as needed

    WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

    PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an  employee to successfully perform the essential functions of this job. Reasonable  accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding and making and receiving telephone calls. On occasion the employee may be required to lift and or carry up to 20 lbs.

    Additional Information

    Status: Full time/Exempt

    Salary: DOE

    Employment with St. Joseph Center is contingent on completion of satisfactory background check.

    _For consideration, please submit cover letter and resume. _St. Joseph Center is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, national origin, disability, or status as a protected veteran. All applicants for employment are invited to voluntarily self-identify their gender, race, ethnicity, and veteran status, by completing the EEO Information. Providing your EEO Information is voluntary and refusal to self-identify will not subject applicants to any adverse treatment. Similarly, applicants who do self-identify will not be subject to any adverse treatment based on the information they provide.

    St. Joseph center invites you to review the current "EEO is The Law" poster as part of the application process. A link to the current poster is located here.

     https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf