Job Description

Job Summary

The Program Manager serves as a team leader providing supervision to program staff as well as overseeing dayto-day operations of the program. The Program Manager ensures the delivery of quality care in accordance to the rules and regulations established by the ICMS Program for contracted agencies as well as adhering to the mission of St. Joseph Center.

This position will manage the following two locations:

• Metro @ Buckingham: 4018 Buckingham Road, Los Angeles, CA 90008
• Westmont Vista: 1755 W. Imperial Hwy, Los Angeles, CA 90047

ESSENTIAL DUTIES & RESPONSIBILITIES

The Program Manager’s key areas of responsibility include:

Key Areas of Responsibility:

• Along with the Director of Housing, develop, review, and revise, as necessary all administrative policies and procedures in keeping with program requirements.
• Oversee service delivery, consulting regularly with the Director of Housing regarding quality control issues to maintain the highest standard of services.
• Coordinate the development of cooperative relationships with other service providers, police and public safety officers and/or any other community resources.

Essential Duties:

• Provide clinical and administrative supervision to all program/department staff.
• Participate in weekly conference calls and staff meetings.
• Oversee service delivery consulting regularly with the Director regarding quality control issues to maintain the highest standard of services.
• Along with the Director, manage program activities assure timely completion of progress notes and all forms of related to the program.
• May provide assessment, crisis intervention, mental health and case management services to a small caseload of consumers.
• Collect statistics and prepare reports for funders and internal agency use.
• Coordinate the development of cooperative relationships with other service providers, service agencies, police and public safety officers and/or any other community resources.
• Participating in other St. Joseph Center community, administrative and fundraising activities as necessary.
• Participate in appropriate contract related meetings.

Other duties and responsibilities may be assigned. The duties and responsibilities listed are designed to provide typical examples of the work performed; not all duties and responsibilities assigned are included here, nor is it expected that all similar positions will be assigned every duty and responsibility.

Qualifications

Knowledge, Skills & Abilities:

• Must be highly motivated and a self-starter. The ability to communicate with and relate to a diverse group of people including clients, community, and other staff. Must have excellent administrative and organizational skills.
• Demonstrated ability to manage and supervise professional and para-professional staff while handling multiple tasks and relating to diverse groups

Experience:

• Two years minimum management and supervisory experience.
• Experience providing mental health and substance use services in a community setting with homeless or at risk population.

Education:

• Bachelor’s degree from an accredited college or university in social work, human services or a related field.

Direct Reports:

• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Computer Skills:

• Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook)
• Ability to use widely supported internet browsers.

Certificates, Licenses and Registrations:

• Valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
• Valid automobile liability insurance.

Travel Requirements:

• xxxx

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Physical Demands:

**** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding and making and receiving telephone calls. The employee may be required on occasion to lift and or carry up to 20 lbs.

Additional Information

Status: Full time/Exempt

Salary: $65,000 - $70,000/hr

Employment with St. Joseph Center is contingent on completion of satisfactory background check.

For consideration, please submit cover letter and resume. St. Joseph Center is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, national origin, disability, or status as a protected veteran. All applicants for employment are invited to voluntarily self-identify their gender, race, ethnicity, and veteran status, by completing the EEO Information. Providing your EEO Information is voluntary and refusal to self-identify will not subject applicants to any adverse treatment. Similarly, applicants who do self-identify will not be subject to any adverse treatment based on the information they provide.

St. Joseph center invites you to review the current "EEO is The Law" poster as part of the application process. A link to the current poster is located here.

https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf