Company Overview
St. Louis Parking Company is a family-owned business with strong ties to the St. Louis community. Our hands-on management style and knowledge of the local market has made us one of the oldest and largest parking companies in the St. Louis market. Today, St. Louis Parking Company operates over 100 separate parking facilities capable of housing more than 57,000 vehicles daily.
We're hiring part time parking garage and lot Event Attendants. If you have experience with customer service, cash handling, enjoy working with the public, and enjoy working outdoors, this may be the perfect position for you!
We staff and manage parking facilities serving some of the most exciting events downtown! Cardinals baseball, Enterprise Center events such as Blues hockey, St. Louis parades, Billikens basketball, concerts, and graduations.
Schedule: All shifts are self-scheduled. Schedule varies based on events going on in the Downtown area. Typical shifts will be in the evenings for 4-6 hours. Thursday-Sundays are the most popular days for events.
Essential Duties and Responsibilities
- Ability to create and maintain your own schedule
- On site every scheduled day, on time and in uniform
- Use Google Sheets, Google Drive, and Parking Technology Devices to aid in scheduling and customer payment
- Work in all weather conditions (rain, heat, cold) on asphalt and/or blacktop
- Providing excellent customer service by being professional, friendly and responsive to customer needs
- Greeting all customers upon both arrival and departure professionally and with a smile
- Assisting customers with their digital payment processing including but not to credit cards, pre-sold passes and validations
- Flagging cars into our parking lots and/or garages, and directing vehicles
- Counts change fund or till at beginning of shift
- Collects cash and/or validations, maintains security of cash; LIMITED Locations accept cash.
- Makes change and issues tickets to customer
- Calculates cost of transaction
- Gives directions to customers as requested
- Resolves customer complaints independently or with the aid of a supervisor via radio
- Maintains St. Louis Parking standards of cleanliness of facility by picking up trash at facility
- Identifying setting-up and breaking down barricading including but not limited to bicycle racks, delineator posts, cones, signs, chain, rope, etc.
Qualifications
- Must have a high school diploma or equivalent
- MUST be able to pass a criminal background check
- Availability Thursday through Sunday evenings
- Math skills allowing quick calculations and transactions
- Able to stand for up to 6 hours depending on locations and shifts
- May be required to walk facility regularly at specific locations
- Comfortable working Outdoors
- Ability to read and comprehend verbal instructions and written correspondence
- Communicate effectively both verbally and through written correspondence
- Ability to maintain a professional and friendly demeanor when working with other employees and parking customers
- Ability to provide customer resolution in a professional and friendly manner
- Authorized to work in the United States
Job Perks
- Employee Assistance Program
- Self-Scheduling
- 6 Paid Holidays
- FREE Parking
Compensation
- $16.00 per hour
- Weekly pay
St. Louis Parking Company is an EEOC employer.