SUMMARY OF POSITION Assist in implementing the daily care of all clients/residents in compliance with treatment and program goals. Greeting and assisting clients, visitors, and staff, to include tours and initial information regarding the different programs. Direct phone calls in a timely and professional manner, as well as perform of clinical duties as assigned. RESPONSIBILITES: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Maintain a positive relationship with each client • Be familiar with each client’s diagnosis, medications and history in order to assist in the implementation of each client’s treatment goals • Assist in creating a comfortable home-like atmosphere for residents • Treat each resident with respect, keeping good professional boundaries • Train and supervise residents doing assigned daily chore and chart performance • Prepare, serve and properly store meals meeting licensure standards • Report behavioral/physical changes, problems, an or concerns regarding residents to Social Worker and respond/intervene as needed in a therapeutic manner • Assist in meeting licensure requirements of a Group home facility as required • Complete all daily documentation of each intervention with residents. • Greet visitors, clients, and staff in a prompt and professional manner • Direct incoming calls in a timely and professional manner at the Front desk • Maintain visitor and client logs at the Front desk • Retrieve and distribute incoming mail as needed to clients • Observe front desk monitor screens for unusual activities such as theft, intrusion, unwelcomed visitors. • Report unusual activities to 911, supervisor, and any other necessary entities. • Communicate regularly with supervisor for performance and feedback, as well as special assignments • Perform any and all miscellaneous tasks as required or requested by Psych Aide Supervisor, Social Worker, Staffing coordinator, and/or management • Other miscellaneous and special projects as assigned KNOWLEDGE AND EXPERIENCE: • Current Med Tech Certificate before start date • Current proof of First aid training and CPR • Current physical/ Two-step TB screen (prior to start date) • Basic Microsoft Office skills, required (Word, Outlook, Excel) SKILLS AND ATTITUDE: • Must be respectful of all individuals at all times • Be flexible and open to change • Understand and practice client confidentiality • Understand and practice client/staff boundaries • Able to coach clients/residents in an educational manner toward treatment goals • Ability to complete appropriate documentation within licensure and facility standards. • Participate in interdisciplinary or multi-interdisciplinary team approach • Housing First philosophy knowledge PHYSICAL REQUIREMENTS: • Able to sit/stand for extended period of time. • Reaching by extending hands or arms in any direction. • Finger dexterity to manipulate objects with fingers such as using a keyboard • Adequate and appropriate communication skills • Ability to see within normal parameters, view monitors and listen for disturbances. • Ability to handle physical movement and tasks as required. • Some lifting requirements