SUMMARY OF POSITION: Provides for the safety and care of the clients in the Women’s Night Program. Responsibilities: • Work between the hours of Friday night 4:30pm-7:30am, Saturday night 4:30pm to 7:30am, and every third Sunday 4:30pm to 6:30am • Provides comfortable and safe environment for shelter residents at night • Works with Shelter Manager to support client treatment and success • Monitors activities of residents and enforces shelter rules and policies at night • Serves dinner to shelter residents • Keeps nightly log and incident report to inform Manager of significant events • Provides crisis intervention and contacts emergency services when necessary • Washes linens of vacated beds and monitors personal care items • Respects client confidentiality • Works with other supervisors as a team • Respects and is responsible for agency policy regarding work hours, building security and all written personnel standards • Ensures the trauma-informed care model in all interactions with clients and staff from other St. Patrick Center programs • Finds replacement in the event of unexpected absence due to sickness or emergency • Must stay awake on shift Direct Reports: • None Knowledge & Experience • Minimum of High School Diploma • Understanding of mental illness and substance abuse • Willingness to learn and gain more experience in above areas • CPR certified Skills and Attitudes • Ability to handle difficult situations or people with calmness, respect and dignity • Comfort and familiarity with SPC client population • Good communication skills • Flexible attitude • Good communication skills • Genuine interest in clients and staff • Capable of staying awake during shift Relationships Required • Reports to Manager, Women’s Night Program • Attends quarterly staff meetings with Manager • Communicates with case managers • Attends appropriate seminars and trainings