SUMMARY OF POSITION:
The SSVF Coordinator will oversee the County office of the SSVF program, monitor all progress, and engage both community partners and clients in the SSVF program.
RESPONSIBILITIES:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Respond to calls and requests from the community to assist homeless persons when possible
• Make veterans in need of assistance aware of community resources, especially from St. Patrick Center’s SSVF program
• Connect prospective clients with a case manager for an assessment for services
• Research various social service agencies to understand outside intake procedures and criterion
• Conduct regular networking visits to social service agencies and St. Louis County offices to inform them of the SSVF program and criteria for referrals
• Refer clients to appropriate community agencies, assisting clients when needed
• Maintain appropriate documentation of all outreach provided to agencies and clients
• Oversee paperwork and case management services provided to clients within the St. Louis County region
• Record services provided in Case Worthy HMIS and keep all paperwork updated (within 24 hours)
• Attend St. Louis County Continuum of Care meetings to inform agencies regarding SSVF program
• Maintain weekly schedule of CM’s stations and needed service areas to be covered.
• Assist with case management responsibilities as needed
• Track & compile paperwork,(necessary forms required by VA) on a monthly basis, from all case managers
• Detailed knowledge of the grant and SPC Policy & Procedure, to assist case managers with following grant guidelines
• Network within the community for resources to aid veterans
• Report to Senior Manager of SSVF at least weekly, and other times as needed
• Work with and coordinate with Health Care for Homeless Veterans –Hope Recovery Center to maintain the veterans “by name” list and attend regular BNL meetings
• Become proficient with Service Point HMIS system(s) to provide Senior Manager with data quality and other reporting.
• Run reports on a monthly basis to track spending and grant compliance
• Conduct staff meetings when necessary
• Must possess a Missouri Class E Driver License (MO residents only)
• Other duties as assigned
Direct Reports:
• Case managers within their SSVF region
KNOWLEDGE AND EXPERIENCE:
• Bachelor’s degree required; BSW preferred
• Veteran status preferred
• Previous experience and knowledge from working with the homeless
• Experience working in a social service agency
• Familiarity with the fields of mental illness and drug/alcohol abuse; symptoms, terminology, and interventions
• Familiarity with appropriate and available community resources
SKILLS AND ABILITIES:
• Ability to recognize personal strengths and limitations regarding time, skill, and knowledge
• Ability to communicate effectively with both clients, social service agencies, and team members
• Ability to build productive relationships within the community and with prospective clients
• Ability to set limits with clients
• Ability to engage new clients
• Ability to assess persons and situations
RELATIONSHIPS REQUIRED:
• Work as a team member
• Communicate verbally and in writing to case managers, and Senior Manager SSVF on a daily/weekly basis
• Maintain relationship with related agencies
RESOURCES:
• Distributes supplies in appropriate manner
• Use credit card for client needs