Housing Navigator

St. Patrick Center

Housing Navigator

Saint Louis, MO
Paid
  • Responsibilities

    REPORTS TO: Senior Manager of Housing Summary of Position: Specifically work in Shelter Plus Care Housing Department to expedite housing placements by providing housing navigation assistance to new referrals and existing clients. Such activities include coaching how to locate a unit, view the unit, and communicate with potential landlord. Provide brief housing crisis intervention using solution focused intervention within the framework of Housing First model. Responsibilities: • Work closely with the Shelter Plus Care Processing team • Provide housing navigation services • Educate clients on housing placement process • Educate client’s on his/her rights and responsibilities • Advocate for clients during the housing placement process • Teach the clients how to navigate housing searches • Teach and model landlord relationship building and communication • Provide transportation to clients to and from unit viewings • Inspect units to ensure they will pass HQS Inspection in a timely manner • Assist with initial housing case management by identifying and eliminating barriers to housing • Collaborate with other providers of the client • Assist with move-in coordination between Processing Center, Landlord, and client • Maintain accurate documentation and updating ECM/HMIS regularly • Establish and maintaining positive relationships with community landlords and agencies • Provide brief housing crisis intervention to ensure client remains in good standing • Handling other duties as assigned by the Senior Manager of Housing and Senior Director of Permanent Supportive Housing Knowledge and Experience: • College degree or Certified Peer Specialist Certificate • Familiar with housing resources • Must have own vehicle and class E driver’s license • Familiar with MO tenant rights and laws • Familiar with application process for housing • Experience working with Mentally Ill and Chemical Dependent Populations • Experience working with low-income and homeless families/individuals. Skills and Attitude: • Respect and responsibility for the agency policy, including client confidentiality • Excellent listening skills • Clerical (typing, word processing, filling, data entry, case note documentation) • Ability to analyze problems and make sound decisions • Excellent organizational skills • Ability to give and receive useful feedback and instructions • Ability to use Microsoft Office computer software • Ability to network and work with other service providers • Understanding of strength-base models of service delivery