Job Title: Database Administrator

Department: Philanthropy

Classification: Full-time / Non-Exempt

Supervisory Responsibilities: None

Reports to: Senior Director of Philanthropy

Position Summary:

We are seeking a skilled and experienced Database Manager with expertise in using Blackbaud Raiser's Edge software to join our organization. As the Database Manager, you will play a pivotal role in maintaining and optimizing our donor and fundraising database, ensuring its accuracy and efficiency. You will collaborate with various team members to leverage data-driven insights for strategic decision-making and fundraising efforts. The Philanthropy Department is a small team, tight-knit staff in search of a personable, driven individual who is interested in helping the department achieve large goals.

Key Responsibilities:

1. Database Management:

• Oversee the administration and maintenance of the Raiser’s Edge database, ensuring data integrity and security.
• Implement best practices for data entry, clean-up, and normalization to maintain a clean and reliable database.
• Regularly update constituent records, gifts, pledges, and campaigns to reflect accurate donor information.

2. Reporting and Analysis:

• Generate and distribute regular reports, dashboards, and custom queries to support fundraising and development activities.
• Serve as a liaison to the Business Office as related to gift data entry, batch integrity, accurate gift allocation and regular reconciliation.
• Analyze donor trends, giving patterns, and engagement metrics to inform strategic decisions.
• Collaborate with stakeholders to provide data-driven insights for fundraising strategies and campaigns.

3. Gift Processing:

• Oversee gift processing procedures, ensuring accuracy and compliance with financial and tax regulations.
• Manage acknowledgement processes, including donor receipts and thank-you letters.
• Reconcile financial records with the database to maintain accurate financial reporting.

4. Training and Support:

• Serve as the primary point of contact for database-related inquiries and technical issues.
• Stay updated on the latest Raiser’s Edge features and updates, evaluating their potential impact on departmental operations.
• Train staff members on Raiser’s Edge best practices and provide ongoing support to ensure efficient database utilization.

Qualifications:

• Bachelor’s degree in a relevant field (e.g., Information Technology, Database Management, Nonprofit Management) preferred.
• Proven experience working with Raiser’s Edge, including advanced knowledge of its functionalities.
• Strong understanding of database management, data hygiene, and best practices.
• Proficiency in data reporting and analysis tools.
• High level of attention to detail and accuracy.
• Strong communication and interpersonal skills.

Preferred Skills:

• Knowledge of fundraising and nonprofit operations.
• Certification in Raiser’s Edge