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** WE ENCOURAGE OUR VETERANS TO APPLY!
ST. THOMAS COMMUNITY HEALTH CENTER
PATIENT SERVICE ASSOCIATE/ OPERATOR JOB DESCRIPTION
To provide personalized and service oriented assistance for patients/customers under the supervision of Clinic Manager and Team Leader. The Patient Service Associate implements all aspects of the clerical side of health care delivery to patients/customers. Maintain a positive work relationship with all staff members for the good of the patient/customer and institution. The employee should demonstrate the ability to provide care and service with individuals of all age groups. Demonstrates actions consistent with St. Thomas Community Health Center’s Service Principles as duties are performed on a daily basis.
Education, Experience & Training:
High School diploma or equivalent.
2 years Administrative Experience Preferred.
College Graduate Preferred.
Maintain confidentiality in matters related to co-workers and patients. Adhere to Professionalism with dress code/manners CPR Healthcare Provider certification.
Mandatory: Personable (for meeting/greeting patients/customers)
Computer literacy (Mainframe or PC)
Phone etiquette - handle heavy volume multi-line
Good written/verbal communication skills
Set priorities/follow directions
Adjust to various demands
Preferred: Minimum typing speed 35 wpm
Effective Communication Skills
Ability to work under pressure
VI. This job description is a summary of the primary duties and responsibilities of the position. It is not intended to be a comprehensive listing of all duties and responsibilities. Contents are subject to change at management’s discretion.