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Patient Service Associate Operator Clinic FT

St Thomas Community Health Center

Patient Service Associate Operator Clinic FT

New Orleans, LA
Full Time
Paid
  • Responsibilities

    PLEASE NOTE: St. Thomas Community Health Center will never ask you for sensitive and personal information before a job offer is made. Please do not share your social security number, date of birth, or banking information unless you have accepted a job offer.

    ST. THOMAS COMMUNITY HEALTH CENTER

    PATIENT SERVICE ASSOCIATE/ OPERATOR JOB DESCRIPTION

    To provide personalized and service oriented assistance for patients/customers under the supervision of Clinic Manager and Team Leader. The Patient Service Associate implements all aspects of the clerical side of health care delivery to patients/customers. Maintain a positive work relationship with all staff members for the good of the patient/customer and institution. The employee should demonstrate the ability to provide care and service with individuals of all age groups. Demonstrates actions consistent with St. Thomas Community Health Center’s Service Principles as duties are performed on a daily basis.

    MINIMUM QUALIFICATIONS:

    Education, Experience & Training:

    High School diploma or equivalent.

    2 years Administrative Experience Preferred.

    Other Qualifications:

    Maintain confidentiality in matters related to co-workers and patients. Adhere to Professionalism with dress code/manners CPR Healthcare Provider certification.

    Mandatory: Personable (for meeting/greeting patients/customers)

    Computer literacy (Mainframe or PC)

    Phone etiquette - handle heavy volume multi-line

    Spelling/grammar aptitude

    Good written/verbal communication skills

    Set priorities/follow directions

    Adjust to various demands

    Preferred: Minimum typing speed 35 wpm

    Effective Communication Skills

    Cooperative Skills

    Ability to work under pressure

    Organizational Ability

    Time Management

    Problem-Solving Skills

    Team Work

    VI. This job description is a summary of the primary duties and responsibilities of the position. It is not intended to be a comprehensive listing of all duties and responsibilities. Contents are subject to change at management’s discretion.