Job Description

The Staff Accountant/Payroll Manager is responsible for assisting the Director of Finance and Controller in maintaining accurate and timely financial reporting; ensuring acceptable levels of internal control; ensuring compliance with all federal, state, and local regulations and Raffles Hotels Standard Operating Procedures; and safeguarding owners/investors assets. The emphasis of this role is on Payroll processing.

Fundamental Requirements:

• Process Payroll by ensuring timely & accurate payments, addressing employee inquiries and resolving discrepancies directly with them.
• Perform payroll audits and reconciliations to ensure payroll accuracy and compliance.
• Prepare all contribution reporting and facilitate payments to vendors.
• Train leaders on payroll reporting.
• Serve as the primary payroll contact, resolving employee payroll inquiries professionally.
• Maintain strict compliance with corporate protocol and audit requirements.
• Assist in the monthly close process by posting journal entries related to payroll, prepaid, etc.
• Monitor, prepare, and communicate financial reports in accordance with Raffles Hotels required due dates.
• Keep management aware of any unusual operation or financial occurrences and/or significant deviations.
• Ensure overall guest satisfaction by attentive listening and then immediately resolving guest issues or elevating to the Director of Finance or General Manager.
• Cross-Train in other areas within the Accounting Department.
• Assist in other areas as Staff Accountant, namely on AP, AR, and credit.
• Ability to identify root causes of issues that may affect staff or guests and provide actionable and measurable solutions to improve efficiency, overall work environment, and/or guest experience
• Coordinate payroll changes including new hires, terminations, promotions, and employee status updates in partnership with Human Resources.
• Review employee timekeeping, attendance, leave balances, and payroll data to ensure accuracy and compliance.
• Ensure compliance with federal, state, and local payroll regulations, wage and hour laws, and corporate policies.
• Perform regular payroll audits and reconciliations to verify the accuracy of payroll, tax withholdings, deductions, and benefit contributions.
• Prepare payroll accruals, vacation accruals, benefit entries, reversals, and related month-end adjustments.
• Identify and implement process improvements that enhance payroll accuracy, efficiency, and internal controls.

Qualifications

Education & Experience:

• College courses in an associated or related field and/or related experience in an Hotel or Hospitality environment
• Must be proficient in Windows, Microsoft Office (Intermediate Excel and Basic Word)
• Payroll experience is required
• Hotel PMS Opera is preferred

Physical requirements:

• Long hours sometimes required.
• Sedentary work, exerting up to 25 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

General Requirements:

• Maintain a warm and friendly demeanor at all times.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Attend all hotel required meetings and trainings.
• Maintain regular attendance in compliance with Raffles Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing nametags.
• Comply with Raffles Hotel Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
• Must be able to maintain confidentiality of information.
• Perform other duties as requested by management.

Additional Information

• Salary Range : $75,000 - $80,000
• Employee benefit card offering discounted rates in Accor worldwide for you and your family.
• Excellent Company benefits including medical, dental, vision and life insurance.
• Personalized development opportunities across Accor's extensive brand portfolio.
• Ability to make a difference through our Corporate Social Responsibility activities