Job Description

Staff Experts, LLC is a highly specialized full-service Staffing & Recruiting Firm. We specialize in staffing in the areas of Engineering, Construction Management, Manufacturing, Information Technology, Aerospace & Defense, Administrative-Accounting-Finance, Call Center Operations, Life Sciences, Healthcare, Skilled Trades and Logistics.

Staff Experts, LLC is currently seeking to fill a Manufacturing Quality Assurance Manager position. This job is a DIRECT HIRE PERMANENT position.

If you are interested, please email us your resume to cverdugo@staffexpertsinc.com. Call 602-666-6500 to schedule an interview appointment.   

Summary: The Quality Assurance Supervisor provides and oversees support across the Quality Control program to ensure process and regulatory compliance within the manufacturing plant. Monitors results and recommends corrective actions as appropriate.

Responsibilities:  

• Implements a regular Quality Assurance program, maintaining current procedures and making recommendations for enhancements as appropriate
• Provides work direction to Line Auditors and determine manpower requirements for audit areas
• Compiles and measures audit results so that progress towards continuous improvement can be assessed
• Works with functional groups to improve process compliance
• Interfaces with support groups to highlight areas that could assist in improving process compliance
• Maintains required employee records
• Participates and/or leads Customer Support and Quality Improvement teams in order to continually improve product quality and throughput and reduce overtime
• Acts as a back-up for the Manager as required
• Ensures a high level of internal and external customer service. Investigate and correct customer issues and complaints relating to quality in a timely manner.
• Supervises Quality Inspectors testing activities to ensure high productivity and high technical integrity.
• Develops and analyzes statistical data (SPC) and product specifications to determine standards and to establish quality and reliability expectancy of finished products.
• Provides technical and statistical expertise to teams and leadership.
• Formulates documents and maintains quality control standards and on-going quality control objectives, including International Organization of Standards (ISO) certifications.
• Coordinates objectives with production procedures in cooperation with plant management to maximize product reliability and minimize costs.
• Creates, documents and implements inspection criteria and procedures.
• Interprets Quality Control philosophy to key personnel within company.
• Provides, and oversees inspection activity for product throughout production cycle.
• Applies Quality Management tools and approaches to analytical and reporting processes.
• Ensures quality of all purchased parts. Investigate, communicate and correct out of spec. parts received in a timely manner.
• Creates and direct environmental test functions and applications.
• Maintains active role on internal continuous improvement teams.
• Designs, develops and implements quality control training programs.
• Provides expertise, and actively participates in the overall safety management program.
• Identifies and leads change initiatives within the department.

Other information:  

• Excellent written and verbal communication skills
• Effective interpersonal skills
• Effective multitasking skills and the ability to take on additional responsibilities as required
• Effective organization and prioritization skills
• Demonstrate high attention to detail
• Ability to work with diverse groups
• Demonstrates discretion, confidentiality, independent judgment and professionalism.
• Ability to work with minimal supervision and guidance, exercising discretion and independent judgment.
• Understanding of and ability to use continuous improvement tools.
• Strong customer service and client focus
• Working knowledge of productivity tools, including Microsoft Office products and WebEx conferencing software
• 2+ years of basic regulatory experience; 2+ years in a leadership role
• Ability to interpret customer procedures, drawings and instructions

Staff Experts, LLC is an Equal Opportunity Employer.

Contact Information:

Staff Experts, LLC (Phoenix Branch)

7776 S. Pointe Parkway West, Suite 148

Phoenix, AZ 85044

602-666-6500  Office

602-391-2369  Fax

Christian Verdugo

cverdugo@staffexpertsinc.com  

www.staffexpertsinc.com    

Company Description

Staff Experts, LLC is a highly specialized full service Staffing & Recruiting Firm. We specialize in staffing in the areas of Engineering, Construction Management, Manufacturing, Information Technology, Aerospace & Defense, Administrative-Accounting-Finance, Call Center Operations, Life Sciences, Healthcare, Skilled Trades and Logistics.