Staff IT Software Engineer, Salesforce Service Cloud

Palo Alto Networks

Staff IT Software Engineer, Salesforce Service Cloud

Santa Clara, CA
Full Time
Paid
  • Responsibilities

    Job Description

    Your Career

    As a Salesforce focused Staff IT Software Engineer, you will interface directly with business users and enterprise BSAs to understand business requirements, define solution architecture, create technical specs, design, develop and implement solutions focused on the Salesforce platform.

    We are looking for a prominent professional to work on one of the larger and more complex Salesforce implementations with lots of opportunities to learn new aspects of Salesforce, gain valuable experience, and make a huge impact in a fast-growing company.

    You will apply an open communication and collaborative style and lead by example, being both customer-centric and service-minded, able to interact with end-users, executives, analysts, and technical colleagues – creating consensus and clear strategy where appropriate.

    Your Impact

    • Make it possible for the world’s leading cyber-security company to market, sell, quote, fulfill, and support amazing products that scale and protect our digital way of life in the era of Cloud Computing, Big Data, and AI

    • Work with one of the larger Salesforce implementations, bringing your knowledge of how to develop high-quality solutions – and, more importantly, your hunger to learn and develop new technologies

    • Drive design and solution architecture for projects and production support working with Business SME’s

    • Code reviews - Make sure the code coverage standards are followed

  • Qualifications

    Qualifications

    Your Experience

    • Coding, Technical Design, and Process Design (workflow design), experience customizing Salesforce with Apex, Lightning, REST, Javascript, CSS, and UX design

    • Preferred experience with Salesforce software implementations for medium to large enterprises

    • Proven track record of delivering scalable, high-quality solutions on Salesforce – and the real-time ability to describe these solutions

    • Ability to work in a dynamic, fast-paced environment, pick up new skills quickly, and propose highly innovative solutions to a problem you have never seen before

    • Track record of creativity, problem-solving, and excellent time management

    • Ability to keep up with current technology trends in Salesforce to assess and make recommendations on processes, designs, and operations

    • Test-Driven Development - Architecture experience is preferred

    • Bachelor’s degree in a related field or related experience

    Qualifications

    • Bachelor’s degree OR equivalent experience

    • 6+ years experience with Apex, Lightning Component Framework, LWC, and the Salesforce.com APIs

    • A deep understanding of multiple environments, patterns and languages, especially including XML, HTML, SQL, Javascript, JSON, and CSS

    Additional Information

    The Team

    Working at a high-tech cybersecurity company in Information Technology is a once-in-a-lifetime opportunity. You’ll join the brightest minds in technology, creating, building, and supporting tools and enabling our global teams on the front line of defense against cyberattacks.

    We’re connected by one mission but driven by the impact of that mission and what it means to protect our way of life in the digital age. Join a dynamic and fast-paced team of people who feel excited by the prospect of a challenge and feel a thrill at resolving technical gaps that inhibit productivity.

    Our Commitment

    We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

    We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.

    Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

    All your information will be kept confidential according to EEO guidelines.

    Compensation Disclosure

    The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $124000 - $201500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

    Our Commitment

    We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

    We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.

    Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

    All your information will be kept confidential according to EEO guidelines.