Job Description

Staff Management | SMX is looking for Customer Service Representatives for our Inbound call center with the Chicago Lighthouse. Conveniently located on the UIC campus, this position offers competitive pay and full time or part time hours to fit your schedule. $15/hr. Bilingual in Spanish is a requirement!

JOB RESPONSIBILITIES

Call Center Agents will be responsible for providing high quality customer service assistance when responding to inquiries pertaining to I-PASS electronic tolling accounts, violations notices, billing issues, technical issues or general map questions. Call Center Agents will be responsible for assuring speedy resolution of inquiries utilizing all available resources.

You will be working with computers so must be able to type and learn how to navigate software. Excellent customer service skills and a great attitude are all that is required. Must be able to read, write, speak Spanish and type up to 70wpm.

ASSOCIATE REQUIREMENTS

• Background Check
• Drug Test
• Credit Check
• Must be at least 18 years old
• HS Diploma or GED

ASSOCIATE BENEFITS

• Paid Training
• Weekly paychecks
• Direct Deposit or Cash Card pay options
• Medical / Dental Insurance
• Paid Sick Leave
• Casual Dress Code
• Climate Controlled Environment
• Modern, high tech Environment
• Other on the spot perks
• Competitive Pay!

Company Description

Founded in 1988, Staff Management | SMX has expertise in supporting clients within the manufacturing, distribution and logistics industries, combined with our proven centralized service model. We're a nationwide expert in recruitment and vendor on premise management. As a company we encourage and foster growth to all of our employee's from our entry positions to our high skills. We encourage you to join our teams! We offer positions all over the country and in Canada and our recruiters are always near to help you. Visit our jobs to find the best team for you!