Staff Sign Language Interpreter & Scheduling Coordinator
Benefits:
401(k)
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
Staff Sign Language Interpreter & Scheduling Coordinator
Job Overview
This role is for a sign language interpreter who wants their work to ripple further, contributing to decisions, systems, and access that impact the community beyond a single assignment.
Our Staff Sign Language Interpreter & Scheduling Coordinator position is a unique hybrid role combining interpreting work with scheduling coordination and administrative support. It is designed for an interpreter who is excited to learn and grow long-term with a small but mighty team.
MT & Associates (MT&A) is a woman-owned sign language and accessibility solutions firm building an A+ team of dynamic and detail-oriented professionals. We serve the Deaf community and our Partners by ensuring every message is heard, understood, and delivered with ease and excellence.
Why We Love Working at MT&A
We take ownership, follow through, and support each other as a small, high-performing team
We care about the details because our work impacts real people
We value initiative, problem-solving, and staying calm when things change
Ideas matter and lead to real improvements
We offer competitive pay, health insurance, and paid time off
Position Summary
This role is ideal for a sign language interpreter who enjoys combining hands-on interpreting with meaningful administrative work. You will manage scheduling logistics, communicate with clients and providers, support recruiting and workshops, and provide interpreting services both onsite and remotely. Apply if you thrive on variety, take pride in strong organization and professionalism, and are motivated by creating high-quality access and inclusion every day.
Key Responsibilities
Gather service details from customers and coordinate interpreting/captioning requests
Schedule services with contractors and providers via phone, email, text, and scheduling platforms
Ensure projects are delivered on time, within scope, and with high quality
Support customer satisfaction and retention efforts
Participate in on-call scheduling support
Provide interpreting services as needed (remote, onsite, or post-production)
Recruit interpreters, captioners, and other accessibility providers
Conduct contractor interviews and onboarding
Build strong relationships to support long-term retention/satisfaction
Assist with pickup and drop of mail/equipment shipments
Assist with website updates, newsletters, and recruiting/marketing materials
Develop and maintain Standard Operating Procedures (SOPs) and specification sheets
Provide general administrative support and other duties as assigned
Provide onsite, remote, and post-production interpreting (hours vary)
Support captioning and audio description projects (training provided)
Workshops, presentations, and special creative initiatives for interpreter and Deaf development
Qualifications
Required Skills
Strong organizational and multitasking abilities in a fast-paced environment
Excellent communication skills (written and verbal)
Professional client-facing experience
High attention to detail and ability to meet deadlines
Tech-savvy with strong problem-solving skills
Proficiency with Microsoft Office and scheduling tools
Certifications
BEI Level 4/5 or RID/NIC Certification (Required)
Licensure where applicable
Education & Experience
Bachelor’s degree preferred
Experience scheduling sign language interpreting services (preferred)
5+ years of professional interpreting experience preferred
Government clearance (preferred)
Personal Attributes/Values
Takes full ownership of work from start to finish and follows through every time
Detail-oriented and committed to accuracy, quality, and compliance
Proactive and self-directed, taking initiative without waiting to be asked
Calm, adaptable problem-solver who brings solutions and good judgment
Professional, reliable, and respectful of the impact their work has on others
Ready to Apply?
If you read this and said HECK YES - don’t wait! Apply now and let’s make communication more human, together.
NOTE: If you're selected for the first round of interviews, you will be contacted to submit a video answering preliminary questions. Email communications will be sent via Career Plug.
Flexible work from home options available.