Benefits:

Paid time off

Job Opportunity: CNA Staffing Coordinator and Driver at Divine Care at Home

Divine Care at Home is looking for a dedicated and passionate individual to fill a dual role as a CNA Staffing Coordinator and Driver.

Eligibility Criteria:

• Candidates must be 25 years or older.

• Flexibility with scheduling is essential; availability is required from Sunday through Saturday and on-call, with the ability to start shifts as early as 5 AM.

Responsibilities Include:

Office Duties:

• Assist with hiring and onboarding new employees.

• Identify staffing shortfalls and report job vacancies and scheduling challenges.

• Prepare work schedules and ensure compliance with company policies.

• Create daily staffing reports and compile weekly reports.

• Confirm staff details and working hours to ensure accurate employee compensation.

• Handle inbound and outbound calls, addressing emergency and non-emergency situations, and prioritizing calls based on urgency.

• Maintain a calm demeanor while communicating with individuals in stressful situations.

• Dispatch staff as needed.

• Document all calls, deliveries, routes, and times, and update call logs and data in software programs.

• Proactively address problems and suggest potential solutions.

• Provide reports to upper management.

Driving Duties:

• Provide transportation services as required.

• Ensure safe and reliable driving to various locations. Safely transport passengers or goods to their destinations on time Follow all traffic laws and regulations while operating the vehicle Maintain a clean and well-maintained vehicle Assist passengers with boarding and exiting the vehicle, if applicable Communicate effectively with passengers and address any concerns or questions they may have Excellent communication and customer service skills Ability to follow GPS and use critical thinking to locate addresses. Ability to follow directions. Punctuality: show up to work on time Prolonged periods of sitting in a vehicle Ability to perform considerable reaching, stooping, and bending. Hearing and vision abilities with normal range to drive safely and to observe and communicate with clients. Regular exposure to injuries and illness Must be able to lift to 50 pounds at times. Transporting members to and from doctor’s appointments, treatment centers, hospitals, programs, and pharmacies Operate wheelchair lifts as needed. Adhere to company policies and protocol. Must adhere to all federal, state and agency rules regarding HIPAA

Qualifications:

• Must possess a valid driver's license and have a clean 10-year driving record.

• Access to reliable transportation is essential.

• Preferred candidates will have experience in scheduling, dispatching, trained driving, and providing compassionate care.

• Exceptional customer service skills and the ability to provide compassionate care to individuals in need are required.

If you meet these qualifications and are passionate about making a difference, we encourage you to apply for this fulfilling role.Divine Care at Home is seeking a dedicated and passionate individual to fulfill a dual role as a CNA Staffing Coordinator and Driver. Candidates must be 25 years or older. Must be flexible with their schedule and available to provide support with staffing, dispatching, driving, companionship, hiring, orientation, and marketing. The role requires exceptional customer service skills and the ability to provide compassionate care to individuals in need. The ideal candidate should be able to cover shifts during morning, evening, and overnight hours. Though training will be provided, preferred candidates will have experience in scheduling, dispatching, trained driving, and providing compassionate care. Candidates must possess a valid driver's license, a 10-year driving record, and access to reliable transportation. Availability is required from Sunday through Saturday and on-call. Being able to start the shift at 5 am. Responsibilities in the Office: Assist with hiring and onboarding new employees Determine staffing shortfalls and report job vacancies and scheduling problems Prepare work schedules and enforce compliance with the company. Create daily staffing reports and weekly reports Confirm staff details and working hours to ensure accurate employee compensation Receiving calls: Inbound and Outbound. Answering emergency and non-emergency calls, collecting information, and prioritizing calls based on urgency Communicating: Keeping a calm demeanor and communicating with individuals in stressful situations Dispatching Documenting: Recording calls, deliveries, routes, and times, and updating call logs and data in software programs Addressing problems: Proactively addressing problems and suggesting solutions Providing reports: Providing reports to upper management