Job description

Scheduling Coordinator – Home Care (Team Lead)
Location: Margate, FL
Compensation: $50,000 - $55,000
Schedule: Full-Time | On-Site

A well-established private duty Home Care agency based in Margate, FL is seeking a proactive and experienced Scheduling Coordinator to lead and manage its scheduling team. This role not only involves hands-on scheduling but also overseeing other staffing coordinators, ensuring smooth operations across a census of approximately 110 clients. Ideal candidates will have a background in home care or home health scheduling and team leadership.

Key Responsibilities:

• Manage daily scheduling operations for private duty home care clients across a 110-client census
• Supervise and provide support to a team of staffing/scheduling coordinators, including training, performance monitoring, and workflow management
• Ensure all shifts are covered promptly and that caregiver assignments align with client needs and care plans
• Serve as the point of escalation for difficult scheduling or staffing issues
• Monitor and maintain compliance with internal scheduling standards and regulatory requirements
• Communicate regularly with caregivers, clients, and families regarding scheduling updates and changes
• Collaborate closely with HR, clinical, and administrative teams to support onboarding, caregiver utilization, and retention
• Maintain accurate documentation and caregiver credentials in scheduling software
• Analyze scheduling metrics and suggest improvements to enhance efficiency and caregiver satisfaction
• Participate in after-hours or on-call scheduling rotation as needed

Qualifications:

• 2+ years of experience in home care or home health scheduling
• 1+ year of experience in team leadership, supervisor, or coordinator management role preferred
• Strong leadership, organizational, and time-management skills
• Proficient in scheduling software and Microsoft Office (experience with systems like ClearCare or AxisCare is a plus)
• Excellent communication and interpersonal skills
• Ability to remain calm and decisive in a fast-paced, high-pressure environment
• High school diploma or equivalent required; associate's or bachelor’s degree a plus

This is an excellent opportunity for someone who enjoys both the tactical side of scheduling and the strategic elements of team coordination and leadership.

Equal Opportunity Employer (EOE).

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Home Care Staffing: 3 years (Preferred)

Ability to Commute:

• Margate, FL 33068 (Required)

Work Location: In person