Job Description

Our logistics client in Riverside (border of Moreno Valley) is seeking a Customer Service representative who has WMS experience. Please email resume to IEprofessional@staffmark.com for immediate consideration. Hours for this position are Monday to Friday 8am to 5pm. Duties: Customer Service/Logistics Receives and processes various documents for accuracy, which requires operational knowledge of customers, carriers, and procedures. Enters various operational/customer data in software systems and applications, works to identify missing or potential operational or service concerns, and communicates with appropriate groups as necessary to resolve. Utilizes databases, logs, and other sources to locate and verify information; information is usually operational in nature, standard to complex. Addresses various internal and external customer questions and concerns regarding shipments, billing, status, services, carriers, and other needs; forwards complex or escalated customer needs as appropriate. Tracks orders and shipments and assists with tracing as needed; usually more standard, regional or domestic operations. with running and summarizing operational reports and details; presents information to co-workers or supervisors are needed Interfaces with airlines, shipping, truck and related carriers to understand requirements, track shipments or details; operations are typically standard to complex. Assists with preparing information required for quotes or address potential services; may provide more standard to complex quotes. About Staffmark

Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.

Company Description

Let’s find your next job – together. Whether you’re looking for temporary work or a direct-hire job, Staffmark will connect you to an opportunity that closely matches your interests and skills. Staffmark is a proud member of Staffmark Group, an award-winning family of staffing brands with a national network of 450+ offices. We connect over 250,000 people to jobs each year, and we’re ready to put this expertise to work for you! Learn more at www.staffmark.com.