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Work from Home Customer Service Representative

Standard American Solar

Work from Home Customer Service Representative

Boston, MA +11 locations
Full Time
Paid
  • Responsibilities

    Job Description

    We are looking for enthusiastic individuals to join our team as a full time work from home customer service representative. We are looking for someone with great communication skills, excellent time management skills and can work independently. This is a work from home position for residents of the state of New Jersey. Prior customer service and client care experience is preferred but not required.

    THE RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

    • Answering any questions or concerns from our clients regarding their benefits

    • Understand our policies and retention processes

    • Help our customers with upgrades and downgrades on their accounts

    • Manage referrals and multiple accounts

    • Provide guidance and route feedback

    • Other duties as assigned

    QUALIFICATIONS:

    • Great communication skills, both verbal and written

    • Be self-motivated and have strong desire to work with people

    • Excellent time management skills

    • Ability to work independently

    • Must live in the state of New Jersey

    We are looking for someone that can start as soon as possible. Schedules vary as it will be discussed with the manager. Applicants must be authorized to work in the United States.

    Company Description

    In SAS we are strong believers on the power of the sun and we are sure that it is possible to create a better, simpler and cleaner way for households to power their homes while saving money.

  • Locations
    San Francisco, CA • Denver, CO • Atlanta, GA • Indianapolis, IN • Boston, MA • Durham, NC • Clifton, NJ • Union City, NJ • Tulsa, OK • Norristown, PA • Charleston, SC • Charleston, WV