Customer Care Team Member

Stapp Interstate Toyota

Customer Care Team Member

Frederick, CO
Full Time
Paid
  • Responsibilities

    Stapp Interstate Toyota is a family owned and operated business that has been in business for 50 years and has been earning relationships that last generations. We are in need of adding a full-time Customer Care Team Member to our growing team!

    We are looking for someone who:

    • Has a positive presence and friendly attitude
    • Is motivated to learn new skills
    • Be willing to file when needed
    • Willing to listen to our customers
    • Basic PC and Microsoft windows experience required
    • Wants to have advancement in their career
    • Must have a good phone voice and enjoy lots of customer/employee interaction
    • Must be able to multi-task and work well under pressure
    • A background in customer relations / receptionist experience is helpful but not required as training will be provided to the right person

    The responsibilities include but are not limited to:

    • Answering phones using a multi-line phone system
    • Making appointments
    • Filing
    • Making outbound phone calls
    • Greeting customers when they walk in the dealership
    • Working with our service and sales department to ensure that our customers are satisfied

    We are offering a full time position with the ability to have health, vision and dental, and life insurance, accident/disability insurance, paid vacation, 6 paid holidays and a great place to work and grow, as well as a company matched retirement plan. This position has an aggressive bonus plan that is paid monthly, with ample opportunity for growth along with an hourly wage of $16.00 to start.

    • Bonus Plan

    *$28,800 - $34,500 Yearly Income

    THE SCHEDULE INCLUDES WORKING ALL SATURDAYS WITH SUNDAY AND ONE ADDITIONAL DAY OFF IN THE WEEK