Job Description

THE POSITION

NBCUniversal’s Advertising Platforms & Operations team is responsible for the product development, project management, and day-to-day operations of NBCUniversal’s full advertising technology suite. The division services both internal and external customers in support of NBCUniversal’s $8B annual advertising business. The Programmatic Ad Operations team within Business Operations & Services is a close-knit, fast-paced team tasked with executing all programmatic guaranteed and private marketplace deals domestically and globally. We are currently seeking a Programmatic Manager to support the team with deal trafficking escalations, creative quality assurance and troubleshooting across the NBCU and Peacock Programmatic portfolio.      The ideal candidate is a highly collaborative person who is passionate about media and advertising innovation, cares about customers, and understands the value of good user experiences.  

RESPONSIBILITIES:

Reporting to the Manager, Digital Sales Operations, the person in this role will:

• Day-to-day team management including on-boarding and development of direct reports 
• Communicate technical issues, particular issues with deal escalations, in a manner that is easy for a non-technical audience to understand
• Provide training (troubleshooting programmatic deal delivery issues, creative spec, nuances across ad servers, DSPs, tag vendors, etc) to Sales and Sales Operations as needed
• Develop strategic relationships with our business partners and vendors
• Establish and improve workflow, processes, and establish goals for measuring and improving product output (quality, conformity, scalability, and sustainability)
• Contribute to Leadership meetings and strategic planning for Sales Operations organization
• Analyze campaign performance & recommend optimization techniques to alleviate under delivery
• Identify issues preventing campaigns from hitting KPI's and propose effective solutions
• Escalate and help resolve technical campaign, creative, or DSP related issues

Qualifications

QUALIFICATIONS/REQUIREMENTS :

• 3+ years Digital Ad Operations experience • 1+ years work in Programmatic field and understanding of Programmatic landscape • Bachelor's degree or equivalent experience required • Familiarity with work management and documentation tools, preferably Jira and Confluence • Proven ability to understand and communicate using technical language

DESIRED CHARACTERISTICS :

• Knowledge of FreeWheel and Google Ad Manager SSP • Prior experience working directly with DSP partners • Fluency in Microsoft Excel • Familiarity with a front-end order management system preferred (Operative.One) • Documentation enthusiast • Excellent communication skills and attention to detail • Experience working for a large-scale media company, specifically within / supporting Advertising Sales

SALARY RANGE: $90,000- $110,000; BONUS ELIGIBLE

Additional Information

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

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