Job Description
The Programmatic Manager owns strategic planning and campaign execution for an assigned client. This position is both strategic and tactical in scope, requiring the Manager to independently generate strategic insights for the campaigns in their portfolio and implement campaigns with the support of Programmatic Analysts/Sr. Analysts.
Managers train Programmatic Analysts on client specific requirements, providing expertise in optimization strategies and guidance on best practices related to client communication and team management day to day.
ROLE OBJECTIVES:
- Effectively communicate digital strategies and rational for tactical approaches for each campaign
- Execute, manage, and optimize online media campaigns and programs for agency clients (e.g. auction/exchange based performance media, audience-based buying, remarketing campaigns) while meeting or surpassing client performance expectations
- Oversight of larger and more strategic accounts and client relationships
- Develop, grow, and maintain relationships with programmatic customers through exceptional client service
- Formulate proposals for new client opportunities
- Manage the delivery of creative assets, insertion orders, campaign artifacts, and all relevant campaign documentation in preparation for campaign launch
- Partner with Analytics team on campaign measurement reporting and insights generation
- Provide regular insights to clients detailing performance, campaign optimizations, and new opportunities
- Work with media partners to ensure accurate platform implementation
- Troubleshoot issues on all pre-production and live campaigns
- Oversee campaign QA process
- Provide monthly auditing reports to Agency partners and actualize bill/pay systems when applicable
- Lead and assist in coaching, managing, and educating Campaign Managers and Campaign Specialists, helping to support campaigns
- Attend client meetings, as needed
- Participate in regular knowledge share sessions to share and learn new strategies for optimizing and enhancing campaign performance