Job Description

Our Central Operations Department is searching for an entry-level bi-lingual Operations and Customer Support Specialist for its downtown Los Angeles Office. If you speak Hindi, have prior banking experience, like interacting with customers, love to multi-task and have great attention to detail this is a great entry level opportunity for you.   

Responsibilities include:

•  Research customer inquiries and ensure satisfactory resolution.
•  Handle legal processes including account levies, garnishments, and subpoenas.
•  Process EFT disputes, provides debit card support to branches and performs card maintenance.
•  Provide Treasury Management Services and Debit Card support
•  Review/approve remote deposit capture and mobile banking deposits.
• Complete assigned general ledger (GL) reconciliations

QUALIFICATIONS:                                    

High School diploma or equivalent with a minimum of two years of banking experience and/or training; or equivalent combination of education and experience. Knowledge of general bank operations and Federal Banking Regulations relating to customer deposit accounts. Knowledge of FIS core banking application and sub-systems; Excellent verbal and written communication skills; Ability to work independently and in teams; Excellent organizational skills.  Strong PC skills (Microsoft Office).  Fluency in Hindi .

SBIC is an Equal Opportunity Employer

Company Description

State Bank of India (California) is a full-service financial institution, offering an extensive portfolio of lending solutions as well as comprehensive consumer, business, and international services. The Bank was established in 1982 as a California State Chartered Bank under the Department of Financial Institutions in Los Angeles, California. At present, we have a total of seven branches throughout California with our headquarters located in Downtown Los Angeles. Through our branch and online network, SBIC has a strong presence and specialization in specific business sectors and expanded strategic markets.