Customer Service Representative - State Farm Agent Team Member (Property and Casualty Insurance Focus)

State Farm

Customer Service Representative - State Farm Agent Team Member (Property and Casualty Insurance Focus)

Nashua, NH +145 locations
Full Time
Paid
  • Responsibilities

    Position Overview

    Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member (Property and Casualty Insurance Focus). We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

    Responsibilities

    Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

    Use a customer-focused, needs-based review process to educate customers about insurance options.

    Work with the agent to establish and meet marketing goals.

    Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

    As an Agent Team Member, you will receive...

    Salary plus commission/bonus

    Paid time off (vacation and personal/sick days)

    Valuable experience

    Growth potential/Opportunity for advancement within my office

    Requirements

    Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred

    Successful track record of meeting sales goals/quotas preferred

    Excellent communication skills - written, verbal and listening

    Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams

    Self-motivated

    Ability to make presentations to potential customers

    Achieve mutually agreed upon marketing goals

    Experience in marketing

    Property and Casualty license (must have currently)

    Life and Health license (must be able to obtain)

    If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

    This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

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