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Customer Relations Representative - State Farm Agent Team Member (Social Media Focus)

State Farm

Customer Relations Representative - State Farm Agent Team Member (Social Media Focus)

Council Bluffs, IA
Full Time
Paid
  • Responsibilities

    Position Overview

    Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Relations Representative - State Farm Agent Team Member (Social Media Focus). We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

    Responsibilities

    Establish customer relationships and follow up with customers, as needed.

    Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

    Use a customer-focused, needs-based review process to educate customers about insurance options.

    Maintain a strong work ethic with a total commitment to success each and every day.

    As an Agent Team Member, you will receive...

    401K

    Salary

    Health benefits

    Paid time off (vacation and personal/sick days)

    Valuable experience

    Requirements

    Excellent communication skills - written, verbal and listening

    Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams

    Organizational skills

    Self-motivated

    Detail oriented

    Proactive in problem solving

    Dedicated to customer service

    Experience in a variety of computer applications, particularly Windows

    Pride in getting work done accurately and timely

    Ability to effectively relate to a customer

    Property and Casualty license (must be able to obtain)

    Position may require irregular working hours

    If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

    This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.