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Customer Service Representative - State Farm Agent Team Member (Customer Relations Focus)

State Farm

Customer Service Representative - State Farm Agent Team Member (Customer Relations Focus)

Claremont, NH +160 locations
Full Time
Paid
  • Responsibilities

    Position Overview

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

    Responsibilities

    Establish customer relationships and follow up with customers, as needed.

    Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

    Use a customer-focused, needs-based review process to educate customers about insurance options.

    As an Agent Team Member, you will receive...

    Salary plus commission/bonus

    Paid time off (vacation and personal/sick days)

    Valuable experience

    Growth potential/Opportunity for advancement within my office

    Requirements

    Excellent communication skills - written, verbal and listening

    Self-motivated

    Detail oriented

    Proactive in problem solving

    Dedicated to customer service

    Ability to work in a team environment

    Ability to effectively relate to a customer

    Property and Casualty license (must be able to obtain)

    Life and Health license (must be able to obtain)

    If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

    This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

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