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Customer Service Manager - State Farm Agent Team Member (Marketing Focus)

State Farm

Customer Service Manager - State Farm Agent Team Member (Marketing Focus)

Austin, TX
Full Time
Paid
  • Responsibilities

    Position Overview

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

    Responsibilities

    Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

    Work with the agent to develop and maintain a digital marketing system to promote the office.

    Work with the agent to help manage the website and social media content.

    As an Agent Team Member, you will receive...

    Hourly pay plus commission/bonus

    Health benefits

    Paid time off (vacation and personal/sick days)

    Compensation: $30,000 - $40,000+

    Requirements

    Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred

    Interest in marketing products and services based on customer needs

    Excellent communication skills - written, verbal and listening

    Experience in marketing

    Ability to effectively relate to a customer

    Property and Casualty license (must be able to obtain)

    Life and Health license (must be able to obtain)

    If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

    This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.