Sorry, this listing is no longer accepting applications. Don’t worry, we have more awesome opportunities and internships for you.

Office Representative - State Farm Agent Team Member (Bilingual Mandarin)

State Farm

Office Representative - State Farm Agent Team Member (Bilingual Mandarin)

Irvine, CA
Full Time
Paid
  • Responsibilities

    Position Overview

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

    Responsibilities

    Establish customer relationships and follow up with customers, as needed.

    Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

    Use a customer-focused, needs-based review process to educate customers about insurance options.

    Work with the agent to establish and meet marketing goals.

    Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

    Maintain a strong work ethic with a total commitment to success each and every day.

    As an Agent Team Member, you will receive...

    Hourly pay plus commission/bonus

    Requirements

    Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred

    Interest in marketing products and services based on customer needs

    Excellent interpersonal skills

    Excellent communication skills - written, verbal and listening

    Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams

    People-oriented

    Self-motivated

    Detail oriented

    Dedicated to customer service

    Able to learn computer functions

    Ability to work in a team environment

    Ability to multi-task

    Achieve mutually agreed upon marketing goals

    Provide timely and thorough activity reports to agent

    Ability to effectively relate to a customer

    Experience in marketing financial products

    Bilingual - Mandarin preferred

    Property and Casualty license (must be able to obtain)

    Courses on ethical and customer centered sales practices will be required

    If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

    This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.