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Customer Relations Representative - State Farm Agent Team Member (Bilingual Mandarin)

State Farm

Customer Relations Representative - State Farm Agent Team Member (Bilingual Mandarin)

Rowland Heights, CA
Full Time
Paid
  • Responsibilities

    Position Overview

    State Farm Insurance Agent located in Industry, CA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Christy Lee - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

    Responsibilities

    Establish customer relationships and follow up with customers, as needed.

    Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

    Use a customer-focused, needs-based review process to educate customers about insurance options.

    Maintain a strong work ethic with a total commitment to success each and every day.

    As an Agent Team Member, you will receive...

    Simple IRA

    Group Life Insurance Benefits

    Salary plus commission/bonus

    Profit sharing

    Paid time off (vacation and personal/sick days)

    Compensation: $35,000 - $85,000

    Requirements

    People-oriented

    Self-motivated

    Detail oriented

    Dedicated to customer service

    Ability to work in a team environment

    Ability to multi-task

    Ability to make presentations to potential customers

    Ability to effectively relate to a customer

    Bilingual - Mandarin required

    Property and Casualty license (must be able to obtain)

    Life and Health license (must be able to obtain)

    If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

    This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.