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Customer Relations Representative - State Farm Agent Team Member (Bilingual Vietnamese)

State Farm

Customer Relations Representative - State Farm Agent Team Member (Bilingual Vietnamese)

San Diego, CA
Full Time
Paid
  • Responsibilities

    Position Overview

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

    Responsibilities

    Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

    Use a customer-focused, needs-based review process to educate customers about insurance options.

    Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

    As an Agent Team Member, you will receive...

    Group Life Insurance Benefits

    Hourly pay plus commission/bonus

    Paid time off (vacation and personal/sick days)

    Compensation: $17/hour starting base salary, $20/hour after completing licenses and training plus bonus

    Requirements

    Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred

    Interest in marketing products and services based on customer needs

    Excellent interpersonal skills

    Excellent communication skills - written, verbal and listening

    Property and Casualty license (must be able to obtain)

    Life and Health license (must be able to obtain)

    Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education

    If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

    This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.