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Solution Center Analyst

Station Casinos, Inc.

Solution Center Analyst

Las Vegas, NV
Full Time
Paid
  • Responsibilities

    Company Paid Retirement Plan: Eligible after 1 year of service for ALL eligible Team Members. Description: Responsibilities include troubleshooting and repairing service calls from internal and external end users of Station Casinos applications. Responsibilities also include installing new systems, facilitating training and administrating accounts and devices of the systems. Responsibilities must be performed in accordance with all Company standards, policies, and procedures. Responsible for repair and administration of our systems. Provide hardware and software support to end-users. Assist in the implementation of new systems. Support new users in logging on and using the equipment. Communicate daily needs and requirements to department Manager or Director. Help support technicians and end users in troubleshooting and problem diagnosis. Interact with Team Members in a positive and friendly manner. Other job related duties as assigned. Must be able to type quickly. Must have knowledge of Microsoft PC Applications. Prior I.T. and or Casino experience required. AS400 software support required. Microsoft Windows support experience required. InfoGenesis or other POS Software and hardware support required. Excellent time management skills. Must be able to work on call as required. Must be able to work at different casinos as required. Must have a valid Nevada Drivers License. May be required to travel between casinos to provide support as required .