Job Description

• Room Status Management : Constantly Check and update room status (E.G. Dirty, clean, inspected) in the computer system.
• Dispatch & Coordination: Operate multi-line phones and two-way radios to dispatch housekeeping staff and assign rooms to Guest Room Attendants.
• Guest Request handling : Receive, log, and follow up on guest requests (e.g. extra towels, cribs) to ensure completion.
• Reporting & Logistics: Run housekeeping reports, prepare room assignment sheets, and handle lost and found items.
• Communication : Liaison between housekeeping, front desk, and engineering departments.

Qualifications

• Must be able to tolerate warm temperatures and stand for extended periods of time.
• Must be able to push, pull, and lift up to 20 pounds on a regular basis.
• Must be able to obtain/maintain any necessary certifications and/or licenses.
• Must be at least 18 years of age.
• Proficiency in Property Management Systems (PMS ): Experience with software like Opera is frequently required.
• Communications & Organization: Excellent phone etiquette, multitasking abilities, and ability to work in a fast-paced environment.
• Technical Skills : Ability to operate radios, computers, and gaging systems.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.