Job Description

Cheers to a new year and to starting a new career with Hollowick! Customer Service & Procurement Representative is responsible for respond to customer inquiries, new customer account setup order entry, initiate and coordinate invoicing. * Do you ever wonder where restaurants purchase the beautiful table lighting or cooking fuel to keep food warm and tasty? Could be from Hollowick... * View our products innovated and extraordinary product at steelite.com * Come be a key ingredient of #theartofpresentation What will I do as a Customer Service & Procurement Representative? * Interact professionally with customers by phone, e-mail, and fax * Enter purchase orders * Verify customer pricing * Provide customer pricing and delivery information * Process customer invoices * Research and respond to customer service inquires regarding shipping, product, and billing questions * Assist with resolving customer concerns * Communicate customer concerns to management * Communicate and coordinate on customers behalf with internal departments * Process customer checks, wires and ACH's * Communicate and process adjustments * Process cash/AR batch posting * Assist Purchasing Manager as needed with resource procurement and vendor management * Maintain and process reporting, as needed * All other duties as assigned What are the qualifications for this position? * High school diploma or GED * Computer competency in Microsoft Office Suite or equivalent * Strong written and verbal communication skills * Effective customer service skills * Attention to detail/accuracy * Ability to work in fast-pace environment * Analytical and problem-solving skills What benefits does Hollowick offer? · Medical : There are 4 plan options for you to select; you pick which plan is best for you and your individual needs! · Dental : Will need your choppers to enjoy the treaty treats at employee appreciation events! · Vision : You will want sharp vision to see all the beautiful details of the gorgeous tabletop items created by our extremely talented team. · Life Insurance : We want to help you lookout for your family, so Hollowick offers a company paid group plan insuring you and your qualifying dependents. · Short- & Long-Term Disability : Ensuring your security if you become ill by providing company paid disability insurance. · Life Insurance : We want to help you lookout for your family and furry friends. · Long-Term Disability : We want to ensure your security if you become ill by providing offering disability insurance. · Flexible Spending Accounts- Medical & Dependent Care : We want to help you save money through this pre-tax deduction! · Vacation/Paid Time Off : We appreciate our hard-working employees and deserve time off to enjoy travel & hobbies or just need time to complete the home projects we want to avoid. · 9 Paid Holidays : We encourage you to get some R&R over the holidays... and we'll pay you for it! 6 traditional holidays - New Years Day, Memorial Day, July 4th, Labor Day, Thanksgiving, & Christmas; 3 non-traditional holidays (love these!) - Day After Thanksgiving, Christmas Eve, & Good Friday · 401K : Our employees have the ability to plan and save for retirement. Time to start dreaming of all of your post-retirement adventures! · Employee Discounts : We want to you enjoy our products as much as we do! · Free Parking : Have to be honest...no paid parking in the area. If you are paying for parking now - you can spend that money on something fun! Annual Holiday Party & Family Fun Day : Oh my - 2022 holiday party was an extravaganza! Family Fun Day 2023 is in the works... The planning has already begun! · Co-workers : Hollowick team members are passionate about our products. If you see someone flipping a candlelight over in a restaurant to look at the logo, you mostly likely witnessed the passion Hollowick team member! · Advancement : Reach for the stars - we want you grow in the Hollowick family! Equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, military or veteran status, or other basis protected by applicable law. Company Description Steelite International is a world leading manufacturer and supplier of tabletop products, servicing over 140 countries with innovative solutions. We are committed to offering the best in technology and design, while minimizing our effect on the environment.

Company Description

Steelite International is a world leading manufacturer and supplier of tabletop products, servicing over 140 countries with innovative solutions. We are committed to offering the best in technology and design, while minimizing our effect on the environment.