ACCOUNTS RECEIVABLE SPECIALIST
Full-Time, Remote / Hourly, Non-Exempt
Steno is growing! We’re looking for a highly-motivated and detail-oriented Accounts Receivable Specialist to join our Winning Team!
The Accounts Receivable Specialist will be responsible for interacting with our clients to resolve outstanding payments and working with internal teams to complete the collections process.
If you’re looking for a company that offers support, guidance, an abundance of killer giphys, and unlimited potential to grow into your best self, you can bet we’d love to have you too.
WHO ARE YOU?
As an Accounts Receivable Specialist, you’ll be supporting the accounting experience for our clients, a cornerstone of what we do here at Steno. As we work to streamline processes, you’ll support efforts communicating effectively across a variety of teams and markets.
Our Accounts Receivable Specialists are extremely organized and thrive in a fast-paced environment. You’ll do well in this role if you have knowledge of AR procedures and close attention to detail. Analytical skills are a plus!
ON A REGULAR BASIS YOU WILL BE:
Sending monthly statements of account to clients
Actively corresponding with clients to verify payment information, maintaining good account standing, and when necessary, resolving outstanding account issues
Communicating with billing and account management team to reconcile billing issues
Providing excellent and hospitable customer service
OUR TEAM
Our Finance team is a small-but-hard-working group, focused on optimizing Steno’s financial processes and maximizing performance. We work and support many other teams across the organization. Our team is humble, communicative, and motivated–we strive to cultivate an environment where all team members are empowered to innovate and lead initiatives.
YOU’RE GONNA CRUSH IT IF:
You have 1+ years of A/R and collections experience; a hospitality mindset is key!
You have amazing excel skills (a must!)--bonus points if you’re familiar with tools like Looker, Zendesk, or Hubspot!)
You thrive while operating independently and dealing with ambiguity.
You are very comfortable with digital productivity tools like Google Workspace, Slack, and Zoom. We’re a fully remote team and rely heavily on these applications to help us communicate smoothly and efficiently!
You’re a critical thinker–someone who is creative and can come up with new and innovative solutions to day-to-day challenges.
You have the ability to work though highly-detailed processes at an efficient pace while staying organized.
You have the desire to work with a fast-paced and quickly growing tech start-up and you are enthusiastic about the opportunity for growth within the company; knowledge of the court reporting industry is a huge plus!
COMPENSATION & BENEFITS:
Hourly range: $21-$23
Generous company-sponsored health benefits for both employees and dependents
Comprehensive vision & dental plans for both employee and dependents
Wellness and mental health benefits that can be shared between you and your family
Flexible Paid Time Off to allow you to find the balance you need between work and life
Options of company equity, because we know our success isn't anything without our team
A home office setup to help your feel comfortable and capable in our remote environment
ABOUT STENO
Founded in 2018; grown from 9 to about 175 in 4 years
Values: be highly reliable, constantly innovate, operate with a hospitality mindset
Diverse backgrounds welcome! Steno employees have a unique blend of legal, technology, operations and finance experience
We are revolutionizing the litigation and court reporting industry
DelayPay for deferred litigation financing
Cutting-edge technology - unique products and integrations to maximize the output of legal professionals
White glove, concierge customer service that our clients rave about
Steno is an equal opportunity employer and does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental ability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business needs.