AR INSURANCE SPECIALIST
Full-Time, Remote / Hourly, Non-Exempt
Steno is growing! We’re looking for a highly-motivated and detail-oriented Accounts Receivable Worker’s Compensation or Litigation Insurance Specialist to join our Winning Team!
The Accounts Receivable Insurance Specialist will be responsible for interacting with insurance agencies to resolve outstanding payments and working with internal teams to complete the collections process.
WHO ARE YOU?
As an Accounts Receivable Litigation Insurance Specialist, you’ll be supporting the accounting efforts at Steno through insurance collections. As we work to streamline processes, you’ll support efforts communicating effectively across a variety of teams and markets.
Our Accounts Receivable Specialists are extremely organized and thrive in a fast-paced environment. You’ll do well in this role if you have knowledge of AR procedures and close attention to detail. Analytical skills are a plus!
ON A REGULAR BASIS YOU’LL:
Corresponding with multiple insurance companies and adjusters to obtain claim numbers, date of loss, and payment status
Coordinates collection efforts between the client and the provider, adjusting claims/reversals as required
Function as the primary point of contact in handling insurance ticket responses
Communicate with billing and account management team to reconcile billing issues
Develops effective collection approaches and workflows to maximize recovery opportunities
OUR TEAM
Our Finance team is a small-but-hard-working group, focused on optimizing Steno’s financial processes and maximizing performance. We work and support many other teams across the organization. Our team is humble, communicative, and motivated–we strive to cultivate an environment where all team members are empowered to innovate and lead initiatives.
YOU’RE GONNA CRUSH IT IF:
You have 2+ years of AR experience; experience collecting specifically from insurance agencies during this time is a must.
You have amazing excel skills (a must!)--bonus points if you’re familiar with tools like Looker, Zendesk, or Hubspot!)
You thrive while operating independently and dealing with ambiguity.
You are very comfortable with digital productivity tools like Google Workspace, Slack, and Zoom. We’re a fully remote team and rely heavily on these applications to help us communicate smoothly and efficiently!
You’re a critical thinker–someone who is creative and can come up with new and innovative solutions to day-to-day challenges.
You have the ability to work though highly-detailed processes at an efficient pace while staying organized.
You have the desire to work with a fast-paced and quickly growing tech start-up and you are enthusiastic about the opportunity for growth within the company; knowledge of the court reporting industry is a huge plus!
COMPENSATION & BENEFITS:
Hourly range: $23-$26
Generous company-sponsored health benefits for both employees and dependents
Comprehensive vision & dental plans for both employee and dependents
Wellness and mental health benefits that can be shared between you and your family
Flexible Paid Time Off to allow you to find the balance you need between work and life
Options of company equity, because we know our success isn't anything without our team
A home office setup to help your feel comfortable and capable in our remote environment
WHY STENO, WHY NOW?
Steno is revolutionizing the court reporting industry every single day. We’re a diverse team from all over the country, crazy about redefining the boundaries of an outdated industry. We’re so excited about where we’re headed and want to invite you along for what’s next (something about wearing shades because Steno’s future's so...bright? Forgive us…we don’t get out much).
Our employees (@futureyou?) are essential to our success and we treat them that way. We offer health benefits, stock options, a 401k, flexible vacation, and several other unique perks to show our team how valued they are. We’re also 100% remote, so bring on the stretchy pants and slippers (with a collared shirt thrown in every now and again)--we don’t judge. We’re all just here to do our best work, everyday, together.
If you’re looking for a company that offers support, guidance, an abundance of killer giphys, and unlimited potential to grow into your best self, you can bet we’d love to have you too.
ABOUT STENO
Steno was founded in Los Angeles in 2018 with a very simple core purpose–“to improve the litigation process.” As an adaptive legal tech startup, we believe our highly reliable and innovative, and operates with a hospitality mindset of our team (we really value being really kind) will allow us to continue to grow our impact. The opportunity for growth is abundant.
In the last four years, Steno has grown from a small team of 9 in Los Angeles to a fully remote team of nearly 200 working across the nation. Our People superpowers are rooted in our team’s diverse perspectives; our backgrounds are a unique blend of law, technology, operations, and finance. Though we work almost entirely in a remote capacity, we are a cohesive team that has produced amazing results in a short time (if we do say so ourselves).
As part of this meteoric growth, Steno developed a new style of deferred litigation financing called DelayPay, which enables clients to defer the costs of litigation and handle a larger volume of cases. Steno also created Steno Connect, a web-based videoconferencing platform, designed for and by attorneys that is purpose-built for hosting remote depositions and bench trials. And to top it off, we’re recognized as a prominent court reporting agency in several major US markets.
Steno is an equal opportunity employer and does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental ability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business needs.