Benefits:

License Reimbursement

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job Summary The Client Specialist role provide excellent customer experience, maintain existing relationships, understands customers' needs, and matches them with appropriate product and service offerings. This role advises, prospects, and sells American Family Insurance products in all product lines. A Client Specialist promotes awareness through participation in agency and community events.

Responsibilities

Responds to customer inquiries regarding coverages, billing, claims, or products by following established agency processes and procedures

Provides personalized, professional customer experiences by building trust and developing strong customer relationships

Prospects for new business through leads, telephone calls, networking and personal contacts

Helps the agency grow by using consultative selling techniques to sell insurance products to new customers

Serves as a liaison on behalf of the customer between the agency and various business partners

Schedules appointments with existing or prospective customers for agency employees

Qualifications

Job contingent based on passed property, casualty and life insurance license ahead of first day of employment.

Ability to work independently to plan, set priorities and organize work

Active involvement in the local community

Excellent oral and written communication skills

Experience with PC software applications (Microsoft Office Suites, Internet Explorer, etc.)

Experience with social media platforms, including, but not limited to Facebook, Instagram, Google+, LinkedIn, etc.

This position is an Agency Team Member working for the Agency Owner and is not an employee of American Family Insurance.