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Customer Service Representative

Stephen Ostapchuk Insurance Agency

Customer Service Representative

National
Full Time
Paid
  • Responsibilities

    Responsibilities

    Develop leads, schedule appointments, identify customer needs.

    Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

    Use a customer-focused, needs-based review process to educate customers about insurance options.

    Maintain a strong work ethic with a total commitment to success each and every day.

    Requirements

    Excellent communication skills - written, verbal and listening

    Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life and recover from the unexpected

    People-oriented

    Organizational skills

    Detail oriented

    Ability to work in a team environment

    Ability to multi-task

    Must have OTL (Other Than Life License) or RIBO. Licensed to sell property and casualty insurance.

    Life License would be a plus

    If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

    As an Agent Team Member, you will receive...

    Salary plus commission/bonus

    Health benefits

    Paid time off (vacation and personal/sick days)

    Compensation: $38,000 to $65,000 per year