Job Description

• Manage day-to-day operations of the Sterling File Gateway environment.
• Monitor and maintain system performance, security, and availability.
• Troubleshoot and resolve SFG-related issues in a timely manner.
• Plan, coordinate, and execute the installation and upgrades of SFG components, including Aspera, SSP/SEAS, Cipher, WAF, and MFA.
• Perform version upgrades, patches, and system enhancements.
• Ensure all upgrades are tested thoroughly in staging environments before deployment to production.
• Perform regular updates and maintenance of Aspera file transfer solutions.
• Ensure Aspera is integrated properly with SFG and other systems.
• Manage and update Secure Proxy (SSP) and Secure External Authentication Server (SEAS).
• Implement and test SSP/SEAS updates and patches.
• Perform regular updates to the cipher suites used in SFG to ensure compliance with security policies.
• Monitor encryption protocols and update configurations as necessary.
• Administer and upgrade the Web Application Firewall (WAF) to protect SFG from external threats.
• Manage Multi-Factor Authentication (MFA) implementations and ensure they are updated
• Maintain detailed documentation of all installations, configurations, and upgrades.
• Prepare and present regular reports on system performance, upgrades, and security compliance.
• Work closely with the security, network, and application teams to ensure seamless integration and performance of SFG.
• Provide training and support to internal teams on SFG operations and best practices.

Qualifications

• Minimum of 10+ years of experience in SFG administration, installation, and upgrades.
• Proven experience with Aspera, SSP/SEAS, Cipher, WAF, and MFA upgrades and administration.
• In-depth knowledge of Sterling File Gateway (SFG).
• Strong understanding of file transfer protocols (FTP, SFTP, HTTP, HTTPS).
• Experience with Linux/Unix systems.
• Proficiency in security protocols and encryption technologies.
• Familiarity with network configurations and firewalls.
• Strong problem-solving skills.
• Excellent communication and documentation skills.
• Ability to work independently and as part of a team.
• Detail-oriented with a focus on security and compliance.

Desired

• Certifications related to SFG, Aspera, or related technologies.
• Experience in large-scale IT environments.
• Familiarity with cloud-based file transfer solutions.

Additional Information

Discover some of the global benefits that empower our people to become the best version of themselves:

• Finance: Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus;
• Career Development : Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership;
• Learning Opportunities: Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences;
• Work-Life Balance: Hybrid work and flexible working hours, employee assistance programme;
• Health: Global internal wellbeing programme, access to wellbeing apps;
• Community: Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations.

Additional Employee Requirements

• Participation in both internal meetings and external meetings via video calls, as necessary.
• Ability to go into corporate or client offices to work onsite, as necessary.
• Prolonged periods of remaining stationary at a desk and working on a computer, as necessary.
• Ability to bend, kneel, crouch, and reach overhead, as necessary.
• Hand-eye coordination necessary to operate computers and various pieces of office equipment, as necessary.
• Vision abilities including close vision, toleration of fluorescent lighting, and adjusting focus, as necessary.
• For positions that require business travel and/or event attendance, ability to lift 25 lbs, as necessary.
• For positions that require business travel and/or event attendance, a valid driver’s license, as necessary.

*If requested, reasonable accommodations will be made to enable employees requiring accommodations to perform the essential functions of their jobs, absent undue hardship.

USA Benefits

• Robust healthcare and benefits including Medical, Dental, vision, Disability coverage, and various other benefit options
• Flexible Spending Accounts (Medical, Transit, and Dependent Care)
• Employer Paid Life Insurance and AD&D Coverages
• Health Savings account paired with our low-cost High Deductible Medical Plan
• 401(k) Safe Harbor Retirement plan with employer match with immediately vest