St. John’s established in 1870, has three New York City campuses; a graduate center in Hauppauge, NY; international locations in Rome, Italy; Limerick, Ireland; and Paris, France; and study abroad locations around the world. The Princeton Review and other top rankings consistently recognize the University’s outstanding academics, diverse student body, dynamic internship and volunteer opportunities, focus on student life, and diverse study abroad offerings. St. John’s University offers more than 100 undergraduate and graduate programs in its six colleges and schools, with a growing number of programs offered online. The University is accredited by the Middle States Commission on Higher Education and 12 other major academic and professional associations.

A dedication to diversity, equity and inclusion is at the heart of our mission.  As a Catholic and Vincentian university, St. John’s is committed to institutionalizing practices of inclusive excellence to ensure that we welcome and celebrate the intrinsic worth of all members of our community.  We will become an even stronger university as we enhance equity at every level of our institution.  As noted in our Vision Statement, our graduates will excel in the competencies and values required for leadership and service in a rapidly evolving world. 

PER DIEM PUBLIC SAFETY OFFICER

DEPARTMENT: Public Safety

CAMPUS: Queens

11 PM TO 7 AM MANDATORY

JOB SUMMARY: 

Public Safety Per Diem Officers are responsible to maintain the safety and security of all St. John’s University campuses and branch properties. Per Diem Officers will conduct security inspections of all buildings, arenas, parking and storage facilities. Public Safety Personnel are responsible to respond to all calls for assistance which include crimes in progress, past crimes, vehicle accidents, injuries, medical and aided cases, fires, smoke, burglar and duress alarms and render aid as required.  Public Safety Per Diem Officers are required to operate a patrol vehicle in a safe and proficient manner in areas of high pedestrian traffic. Per Diem Officers must be able to conduct field investigations concerning violations of the law or campus code of conduct violations observed or reported to them. Per Diem Officers will request follow up action where and as needed. All Per Diem Officers are required to engage with the various campus community departments checking on needs or security concerns. All Per Diem Officers work under the direction of a sergeant or higher level supervisor. This job is an entry level position for non-armed and non-sworn Public Safety Per Diem Officers.

RESPONSIBILITIES: 

• Respond to routine and emergency calls for service, many of which are unique to a campus environment, and take action, as necessary.
• Conduct security inspections of University facilities and areas, reporting conditions that present a hazard to the community.
• Direct pedestrian and vehicle traffic and enforce campus parking regulations.
• Perform general security services, including locking and unlocking buildings, rooms, laboratories and roadway gates.
• Assist students who require escorts in and around the campus property due to injury or accessibility issues.
• Render aid to motorists who are having battery, tire or door lock problems.
• Perform campus access control in security kiosks (booth) by documenting vehicle license plates and issuing parking permits when needed. Pedestrian traffic entering the campus after normal hours may be monitored and required to display a university identification card to Public Safety Per Diem Officers.
• Access and use various computers and other equipment routinely.
• Will be trained to administer CPR or First Aid
• Will be trained to use of an Automatic External Defibrillator.
• Perform related duties, as assigned.

QUALIFICATIONS: 

• High School diploma or equivalent required. Bachelor’s Degree preferred.
• 3-5 years related experience preferred.
• Must be available to work various shifts, on-call, including midnight, weekends and holidays.
• Must possess a current New York State Security Guard License.
• Must have a current valid motor vehicle operator’s license.
• Must be able to wear an N-95 respirator mask as mandated by OSHA regulations.
• Must be able to conduct foot patrols, ascend and descend stairs and stand for extended periods of time.
• Must pass a drug screen test.
• Must have excellent verbal and written communication skills.
• Superior customer service skills; willing to take the extra step to assist people in need.

Any offer of employment is subject to receipt by St. John’s University of satisfactory references, verification of employment and education.

St. John’s University is an Equal Opportunity Employer and encourages applications from women and minorities. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, or any other characteristic protected by law.

Required Skills Required Experience

• 2-4 years demonstrated success in a software sales role
• Self-directed, result driven, energetic, ‘driven’ personality with a strong track record of meeting/exceeding quota
• Blend of inside sales and channel sales experience is a plus
• Understanding/experience working a hybrid (direct and channel) sales model
• Strong aptitude/desire to do a Kofax GT position in the future a plus
• Information management software industry experience is a plus and must possess the ability to grasp the business rationale for our offerings and be able to maintain business level technical knowledge of Kofax products.
• Strong verbal and written communication and contacting skills by including Business Networks (LinkedIn or Xing). Strong presentation skills. Fluent in language skills relevant to the territory covered.
• Languages required for EMEA: German, English. French is a plus factor.
• Adept at using MS Office, WebEx, CRM and other related products and tools used in the process of selling of enterprise level software
• No travel restrictions as minimal travel required.
• Bachelor’s degree or above

Key Performance Indicators:

• Consistently meet or exceed the Commercial Account Representative individual monthly and quarterly software license quota targets.
• Develop and maintain a qualified opportunity pipeline (as measured at the beginning of the relevant period) that equals at least 3x the Commercial Account Representative’s individual monthly and quarterly software license quota
• Consistently execute within a disciplined/structured approach to doing their job and making their monthly/quarterly goal
• Timely and accurate forecasting and reporting using CRM
• Often in cooperation with trusted partners, develop and drive field marketing initiatives that contribute to an increase in qualified pipeline
• Schedule and adhere to block time devoted to focus on outbound prospecting calls that lead to increased pipeline
• Work successfully within a team environment including during periods of high activity and high stress
• Develop/maintain strong relationships with the channel partners that the Enterprise Account Manager frequently works with and demonstrate strong relationship leverage/loyalty from those partners.