Client Service Representative
THIS TITLE IS IN A CIVIL SERVICE COMPETITIVE CLASS THAT IS SUBJECT TO EXAMINATION. POSITION IS ONLY OPEN TO APPLICANTS WITH PERMANENT NYC CIVIL SERVICE STATUS AS ADMINISTRATIVE EDUCATION ANALYST OR PERMANENT IN AN EQUIVALENT TITLE THAT IS ELIGIBLE FOR TRANSFER UNDER 6.1.9 TO ADMINISTRATIVE EDUCATION ANALYST.
POSITION SUMMARY: The Deputy Director, Office of Pupil Transportation (OPT) Finance, in conjunction with the Director of OPT Finance, is charged with the overall fiduciary responsibilities associated with contracted bus service for the Office of Pupil Transportation. The Deputy Director is responsible for supporting the review and processing of expenditures of over $1 Billion of contracted bus and public carrier service for the students of New York City, related to the operation of over 8,000 buses per year.
The Deputy Director, OPT Finance also assists with providing high-level policy, technical, and contractual advice, and makes policy decisions that impact contractual operations. The Deputy Director ensures that practices and procedures follow contractual requirements and budgetary constraints as well as sound fiscal and contractual policies. Performs related work.
REPORTS TO: Director, Office of Pupil Transportation Finance
DIRECT REPORTS: All staff and management working in the OPT Finance office.
KEY RELATIONSHIPS: Contracts office, Legal office; represents OPT on financial matters within the DOE and with other City institutions.
RESPONSIBILITIES
QUALIFICATION REQUIREMENTS:
MINIMUM
PREFERRED
SALARY: $74,421+
(Internal candidates who are selected for this position and who currently hold comparable or less senior positions within the DOE will not make less than their current salary.)
PLEASE INCLUDE A RESUME AND COVER LETTER WITH YOUR APPLICATION.
APPLICATIONS WILL BE ACCEPTED THROUGH APRIL 13, 2020 UNTIL 3:00 P.M.
NOTE: THE FILLING OF ALL POSITIONS IS SUBJECT TO BUDGET AVAILABILITY AND/OR GRANT FUNDING.
THIS POSITION IS OPEN TO QUALIFIED PERSONS WITH A DISABILITY WHO ARE ELIGIBLE FOR THE 55-A PROGRAM. PLEASE INDICATE IN YOUR COVER LETTER THAT YOU WOULD LIKE TO BE CONSIDERED FOR THE POSITION UNDER THE 55-A PROGRAM.
AN EQUAL OPPORTUNITY EMPLOYER
It is the policy of the Department of Education of the City of New York to provide equal employment opportunities without regard to actual or perceived race, color, religion, creed, ethnicity, national origin, alienage, citizenship status, age, marital status, partnership status, disability, sexual orientation, gender (sex), military status, unemployment status, caregiver status, consumer credit history, prior record of arrest or conviction (except as permitted by law), predisposing genetic characteristics, or status as a victim of domestic violence, sexual offenses and stalking, and to maintain an environment free of harassment on any of the above-noted grounds, including sexual harassment or retaliation. For more information, please refer to the DOE Non-Discrimination Policy.
Required Skills Required Experience
HS diploma or equivalent with 8-9 years of relevant administrative/operational support in manufacturing operations or office environment directly related to the duties of the job, OR demonstrated ability to meet the job requirements through a comparable number of years of work experience. May possess additional education certification in this level.
Requires excellent knowledge of functional area(s) related to the job or good knowledge related to a professional field of work. Able to consistently apply applicable policies, procedures, regulations, and program objectives when carrying out the duties of the job. May provide oversight of work conducted by junior level staff and/or review/audit work for accuracy. Must have advanced knowledge of technology to include computers and software programs such as MS Office or MAC word processing, spreadsheets or other programs specific to the job in order to complete job duties successfully. Must have excellent oral and written communication skills to communicate effectively across departments when completing assignments.
Must have strong organizational skills with ability to manage deadlines and prioritize workload and make adjustment to meet business needs.
Must be able to work weekends and holidays.
RRD IS AN EEO/AA INCLUDING VETS AND DISABLED EMPLOYER