Job Description
CUSTOMER SERVICE REPRESENTATIVE
STOCKPKG is a packaging and business products supplier with a national footprint, and we have been growing in the high double-digit percentages over the past few years. This is a great opportunity to be a part of a family-owned business with a great culture that has plenty of opportunity to grow.
STOCKPKG is looking for a Lead/Key Account Customer Service representative. Job duties will include processing, documenting, and communicating with both customers, vendors and sales staff, all aspects of customer and vendor orders.
STOCKPKG CORE VALUES
Core Values are extremely important to our company. This is an area where we rely heavily on our core values to not only drive our culture but to also, influence every decision that we make within the company. StockPKG strives to hire people who have the capacity to meet the following core values:
• Desire to Overcome Obstacles
• Unending Pursuit of Knowledge
• Forthright and Effective Communication
• Take Focused Action
• Honest, Compassionate and Humble
• Success for All
WHAT WE OFFER:
• Hours are Monday – Friday
• Pay Range 32K-37K Year DOE
• Paid holidays
• Paid vacation
• Paid sick time
• Health Insurance
REQUIRED QUALIFICATIONS
Prior experience in customer service, sales support-oriented role.
Ability to create rapport over the phone and develop relationships with customers.
Detail oriented with critical thinking skills and ability to troubleshoot, and problem solve along the way.
Excellent communication skills in both phone and email interactions.
Ability to multitask and prioritize multiple tasks and projects simultaneously.
Proficient in Microsoft Office applications
Must be dependable and present with excellent attendance.
Must show up to work with a positive attitude.
PREFERRED QUALIFICATIONS
Experience in any area of the packaging industry.
2+ years’ experience working in tier 2 or higher CSR environment.
STOCKPKG IS AN EQUAL OPPORTUNITY EMPLOYER. WE ARE COMMITTED TO CREATING AN INCLUSIVE ENVIRONMENT FOR ALL EMPLOYEES.
Job Type: Full-time and In-Person
STOCKPKG is a national distributor of stock and custom packaging supplies with multiple sales channels.
Pay: $32,000.00 - $37,000.00 per year
Company Description
StockPKG is an Equal Opportunity Employer (EOE) consistently looking for the best talent and providing a culture that allows our teammates to flourish. A large part of our culture is based on our Core Values, which are required to work with us: