Job Description

An ASSISTANT MANAGER position (We call them Lead Retail Associates.) is perfect for retail, sales, and hospitality professionals who thrive by helping customers. As an Assistant Manager, you will deliver exceptional customer service and help create new Storage Post customers. If you love retail or the hospitality industry, but prefer better hours and spending more major holidays with family and friends, then Storage Post might be perfect for you!  Consider joining the growing storage industry as an Assistant Manager! Apply to join our team and start a career in the growing industry! This position will support our 32 GRAND AVE location. 

TOP REASONS TO JOIN OUR TEAM 

• No late hours! Our latest locations close by 7:00 or 8:00 PM.
• Competitive hourly pay rate PLUS monthly bonus opportunity.
• We are closed on 7 major holidays.
• 3 weeks of paid time off, including 2 weeks of vacation and up to 40 hours of sick time per year.
• Company-paid medical, dental, and vision coverage.
• 401k retirement plan.
• Company-paid life insurance, short- and long-term disability, and employee assistance program.
• $1000 employee referral program. Great people know great people, and we reward you for recommendations who get hired!

WHAT YOU’LL DO

• Assist customers—both in-person and on the phone—with renting storage units. Explain lease terms, fees, and protection plans; and help complete lease agreements.  
• Consult, sell, and up-sell merchandise such as boxes, tape, and other appropriate products that meet customers’ needs.
• Ensure that the appearance of the property is customer-ready by making it safe and welcoming. This includes, but not limited to sweeping, mopping, and restroom maintenance. 
• Assist customers in the unit reservation and rental process.
• Manage, verify, and balance the cash drawer. Prepare and make daily deposits.
• Conduct a daily physical storage unit inspection, confirming inventory availability and ensuring each unit is secure or ready to rent.
• Work closely with the District Manager to receive training and coaching when needed, striving to exceed all company expectations.
• Our Associates primarily work at one location. However, periodically they are required to work at other locations in their district, so having a personal automobile is highly encouraged / desirable, but not required.

Qualifications

Successful Assistant Managers come from a variety of professional backgrounds, including restaurants, apartments, multi-family, property management, retail, customer service, and sales. However, current students, former teachers and individuals with military, police, firefighter or other first responder experience have also proven to be a great fit for this role. Regardless of your background, we are looking for talented people with the following characteristics: 

• MUST HAVE FLEXIBILITY TO WORK BOTH WEEKDAYS AND WEEKENDS.
• Customer-focused and service-oriented personality.
• Must have the flexibility to work a combination of week days and weekends.
• Strong ability to convert interested customers into new Storage Post customers.
• Effective communication and conflict resolution skills.
• Responsible, self-directed, able to work alone but also operate well as part of a small team.
• Organized and detail-oriented with great time management skills.
• Natural ability to learn new applications as well as work with computers in a Windows environment using Microsoft Office.
• You must be willing and able to travel to support other stores within the district.

If this describes you, please click on “I’M INTERESTED” to submit your resume and be considered for a career opportunity as an Assistant Manager.

Additional Information

Storage Post provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. This job posting is being managed by Forrest Johnson Recruiting on behalf of Storage Post.

Company: Storage Post