Benefits:

Bonus based on performance

Employee discounts

Paid time off

Store Manager – ZIPS Dry Cleaners

Location: Austin, TX Employment Type: Full-Time Compensation: Competitive salary + performance bonuses Benefits: Paid time off, employee discounts, and career growth opportunities

About ZIPS Dry Cleaners: At ZIPS, we’re redefining dry cleaning with speed, quality, and value. We clean any garment for one low price, and most items are ready the same day. Our team takes pride in delivering excellent customer service while keeping operations running smoothly and efficiently.

Position Summary:

We’re seeking an energetic and experienced Store Manager to lead our ZIPS Dry Cleaners location. The ideal candidate is a hands-on leader with a passion for customer service, team development, and operational excellence.

You’ll oversee all aspects of store operations—including customer satisfaction, employee management, dry cleaning and laundry production, financial performance, and compliance with ZIPS standards.

Key Responsibilities:

Lead, train, and motivate team members to deliver exceptional customer experiences.

Manage daily operations including production, customer service, cash handling, and inventory control.

Monitor store performance metrics and drive sales and profitability.

Ensure compliance with company policies, quality standards, and safety procedures.

Handle scheduling, staffing, and performance management.

Resolve customer concerns with professionalism and care.

Maintain a clean, organized, and efficient work environment.

Qualifications:

2+ years of experience in retail, hospitality, or operations management (dry cleaning experience a plus).

Strong leadership and communication skills.

Proven ability to manage and motivate a team.

Excellent problem-solving and organizational abilities.

Basic financial acumen and familiarity with POS systems.

Availability to work flexible hours, including some weekends.

Ready to take the next step in your career? Apply today and join a team that’s changing the way people think about dry cleaning!