Benefits:
Free uniforms
Job Summary
We are seeking an experienced and professional Store Manager to join the team at our store. As a Store Manager, you will oversee the operations of your Chatime location, ensuring that your store meets its sales and customer service targets. This role involves hiring and training T-ristas, implementing company policies and procedures. The Cha-Legend is also responsible for maintaining inventory levels, monitoring store expenses and ensuring that your location adheres to health and safety regulations.
You could be required to work in one or various locations and, if need be, divide your time according to meet the needs of each location.
Experience:
· Minimum of 1 year in supervisory or managerial role. (Restaurant of Cafe) experience is a plus
· Food industry experience a plus- Texas Food Management Cert (is must)
· Strong leadership and communication skills.
· Ability to set goals and coach team to meet needs of business.
· Experience in hiring and developing a team.
Key responsibilities & accountabilities:
· Conducting weekly and monthly stocktakes
· Placing food and product orders
· Recruiting & training new team members on drink making, POS, and cleaning processes.
· Development and succession of team members from introductory to leadership roles.
· End of day reconciliation
· Delivering an exceptional customer experience to Chatime standards
· Doing rosters and approving timesheets as required
· Driving local brand development initiatives
· Developing the skill set of team members in sales and customer service.
· Ensuring that daily and weekly self-audits are completed through Safety Culture
· Taking customer orders over the counter (OTC)
· Shaking drinks and cooking pearls preparations according to SOPs
· Cash handling and weekly banking.
· Following food safety requirements
· Cleaning and sanitisation of utensils, surfaces, equipment and floors
· Leading and executing local and national marketing campaigns
· Completion of e-learning modules
· Following safe work and manual handling processes and guidelines
Benefits:
· AM and early evening shifts – no more late nights!
· Opportunity for growth with an emerging international brand.
· Fun culture and environment.
· Competitive pay.
· Paid leave.
Job Type: Full-time
Benefits:
Paid time off
Shift:
Day shift or
Evening shift (mix of both) (to be agreed)
Ability to Commute:
Houston, TX 77070 (Required)
Work Location: In person