Operations Manager Lynchburg

Uptown Cheapskate Charlottesville

Operations Manager Lynchburg

Charlottesville, VA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Dental insurance

    Employee discounts

    Free food & snacks

    Training & development

    Vision insurance

    Our Company & Culture:

    Hi there! Do you love fashion, clothing, and the environment? Do you like the idea of sustainable and recycled styles? Do you have experience in retail or management? Uptown Cheapskate is not your typical thrift store. We buy, sell, and trade brands from Forever 21 to luxury names like Gucci. Our store curates an excellent selection of styles for teens and young adults. We are seeking a strong manager candidate who can take ownership of a store, store team, and inventory management.

    Oversee the daily operations of a store, ensuring profitability, managing inventory, and leading a team. Responsibilities include evaluating and pricing inventory, managing markdowns and merchandising, maintaining visual standards, and ensuring excellent customer service. Strong leadership, communication, and problem-solving skills are crucial, along with retail operations experience.

    Here's a more detailed breakdown of typical duties:

    Inventory Management:

    Evaluating and pricing inventory using proprietary software.

    Managing inventory through markdowns, merchandising, and optimal pricing to maximize profitability.

    Maintaining inventory rotation and stock levels.

    Ensuring visual merchandising is maintained throughout the store.

    Staff Management:

    Managing a team of employees, including hiring, training, and scheduling.

    Motivating team members to achieve higher performance and positive customer interactions.

    Conducting regular meetings with team members for training, updates, and feedback.

    Operational Efficiency:

    Ensuring smooth daily operations of the store.

    Implementing and maintaining company policies and procedures.

    Managing store opening and closing procedures.

    Controlling labor costs and operational expenses.

    Developing and executing strategies to drive customer traffic, buys, and sales.

    Customer Service:

    Ensuring excellent customer service standards are met, Building positive customer relationships, and Utilizing probing techniques to overcome customer obstacles.

    General Management:

    Working a flexible schedule, including weekends and holidays.

    Having strong verbal and written communication skills.

    Demonstrating problem-solving and decision-making capabilities.

    Thriving in a fast-paced and ever-changing environment.

    Having 1-3 years of retail operations experience.

    Managing multiple priorities and meeting deadlines.

    Having strong leadership and communication skills.

    Potentially assisting with fashion buying, merchandising, and marketing.

    Benefits:

    Competitive salary

    Bonuses

    Excellent employee discount

    Upward mobility

    We'd love to chat with you and see if our career opportunity would be right for you. Drop us your application and let's talk!

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to BaseCamp Franchising Corporate.