A sweet opportunity to lead.

We’re partnering with an established confectionery brand to find a Store Manager who brings energy to the floor, cares about their team, and knows how to turn a great customer experience into strong business results.

You’ll take ownership of one Manhattan store—developing your team, driving sales, and creating a welcoming, elevated experience. If you love leading people and making things happen, we’d love to connect.

THE ROLE

• Lead, coach, and develop your team to deliver warm service, strong product knowledge, and thoughtful recommendations

• Own store sales performance, using average order value, conversion, and traffic trends to identify opportunities

• Build weekly schedules that balance business needs, team availability, and labor budgets

• Keep the store staffed and ready for business, coordinating coverage and stepping in when needed

• Support hiring, onboarding, and training to build a capable, dependable team

• Set clear expectations, recognize great work, and address performance concerns with empathy and accountability

• Oversee opening and closing procedures, cleanliness, inventory, and supply ordering

• Resolve customer concerns with care and sound judgment

• Share performance insights and recommendations with leadership

• Collaborate with fellow Store Managers to solve challenges and strengthen store execution

WHAT YOU BRING

• 2+ years of management experience, including retail management and direct team leadership

• A hands-on approach to coaching, solving problems, and taking ownership

• Experience managing schedules, payroll, inventory, and daily store operations

• Confidence using sales metrics to guide decisions and improve results

• Clear communication skills and the ability to balance empathy with accountability

• A commitment to delivering a welcoming, elevated customer experience

• Availability for 35–40 hours per week, including evenings, weekends, and key retail dates, with flexibility to cover shifts as needed

• Experience in premium specialty retail, luxury retail, or confectionery is especially relevant. Food and beverage experience is welcome, although it is not required.

WHAT’S IN IT FOR YOU

• Compensation based on experience, plus performance incentives

• Tips, subject to company policy and holiday arrangements

• Employee discounts and product perks

• Ownership of a store with the opportunity to make a visible impact on the team, customer experience, and business