Benefits:

Employee discounts

Flexible schedule

Free uniforms

Training & development

🌴 Store Manager – Tropical Smoothie Café

We’re on the lookout for a reliable, motivated, and growth-oriented Store Manager to lead our vibrant Tropical Smoothie Café team. If you thrive in a fast-paced environment, take pride in developing others, and aspire to make a positive impact every day, this could be the perfect opportunity for you.

As Store Manager, you’ll oversee all aspects of daily operations, maintain high standards of cleanliness and compliance, and foster a culture of professionalism, teamwork, and exceptional service. You’ll play a pivotal role in guiding your team, many of whom are teens and young adults, to reach their full potential.

💼 Core Responsibilities

Operations Management

Oversee all café functions including customer service, inventory control, staffing, and waste reduction

Maintain cleanliness and order across café, patio, back-of-house areas, walk-in cooler, and freezer

Enforce food safety protocols, sanitation standards, and health code compliance

Ensure equipment is properly maintained and all supplies are well-stocked

Team Leadership & Development

Create and manage weekly staff schedules while adhering to labor budgets

Interview, hire, train, and onboard new team members with a focus on retention and engagement

Provide ongoing mentorship and coaching to a team of teens and young adults

Delegate tasks effectively and follow up to foster accountability and growth

Lead by example through consistent professionalism, work ethic, and commitment to guest satisfaction

Communication & Relationship Building

Maintain open and effective communication with café staff, owners, customers, and vendors

Respond to customer concerns and feedback with empathy, patience, and professionalism

Cultivate a respectful and supportive environment where all team members feel heard and valued

Administrative Duties & Compliance

Review sales data, labor reports, and inventory to make informed business decisions

Implement standard operating procedures and ensure compliance with brand expectations

Collaborate with the owners on goal-setting, café promotions, and strategic initiatives

Perform other duties as assigned to support smooth operations and business growth

📌 Requirements

Reliable transportation for punctuality and operational coverage

Flexible work schedule, including availability on weekends and some holidays

Previous leadership experience, preferably in food service or hospitality

Strong problem-solving skills and the ability to thrive under pressure

Ability to manage, motivate, and connect with a diverse team