Benefits:

Competitive salary

Employee discounts

401(k) matching

Bonus based on performance

Paid time off

Do you believe pets are more than animals—they’re family? Are you a leader who sets the tone, builds strong teams, and drives results?

As a Store Team Leader at Wag N Wash, you will lead a high-performing team focused on delivering an exceptional, pet-centric experience for every neighbor who walks through the door. You’ll own store performance, develop your team, and create a fun, engaging environment where both pets and people thrive.

What You’ll Do

Lead and develop your team by setting the example in customer service and operations

Drive store performance including sales, grooming/services, and neighbor engagement

Analyze results and implement plans to improve productivity and profitability

Create and manage weekly schedules to maximize team efficiency

Hire, onboard, and support a fully staffed, high-performing team

Coach team members through ongoing feedback, training, and development

Maintain a clean, safe, and well-run store environment (animal care, safety, and operations)

Build relationships in the community and support local events and partnerships

Foster a fun, positive culture centered around pets, people, and teamwork

You May Be a Great Fit If You

Are a hands-on leader who leads by example

Have a passion for pets, people, and team development

Are results-driven and motivated by goals and performance

Thrive in a fast-paced, customer-focused environment

Enjoy building relationships with both your team and the local community

Requirements and Responsibilities

2+ years of retail leadership experience

Bachelor’s degree or equivalent work experience preferred (High School Diploma/GED required)

Strong communication and leadership skills

Basic proficiency with Microsoft Office or similar tools

Ability to lift up to 50 lbs and perform physical tasks (climbing, bending, kneeling)

Ability to operate store equipment as needed

Reliable transportation and ability to work flexible schedules

Must be 18+ years old and able to meet hiring requirements set by the local franchise owner

This location is independently owned and operated by a franchise owner. Your application will go directly to the franchise owner hiring team. Each WNW franchised business is solely and exclusively responsible for determining local hiring decisions, compensation, benefits, and other terms of employment. You acknowledge that if you are offered employment at a WGW franchised business, your sole and exclusive employer is the local franchise business that hired you, not WGW Franchise Operations. WGW Franchise Operations does not participate in any local employment decisions or practices within its franchised businesses. All inquiries about employment should be made directly to the franchise location.